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We always said if we were going to target a millennial consumer, then we had to do it in their mother tongue, which is digital.
Angela Ahrendts -
In luxury, ubiquity will kill you - it means you're not really luxury anymore.
Angela Ahrendts
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You have to create a consistent brand experience however and wherever a customer touches your brand, online or offline. The lines are forever blurred.
Angela Ahrendts -
We value feeling over knowing, because you can't prove something that hasn't been done before.
Angela Ahrendts -
The main objective - our soul is our people. And our job is to enrich their lives, change the world. And so I think that's the bigger pressure you put on yourself.
Angela Ahrendts -
I know it might sound weird, but empathy is one of the greatest creators of energy. It's counterintuitive because it's selfless.
Angela Ahrendts -
It's not unusual for a luxury company to be born from a single product and then diversify. Louis Vuitton began with luggage, and Gucci with leather goods.
Angela Ahrendts -
Just put the best person into the job.
Angela Ahrendts
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If you can't control everything, you can't control anything, not really.
Angela Ahrendts -
I was raised in a small town in Indiana and educated at Ball State University.
Angela Ahrendts -
If I look to any company as a model, it's Apple. They're a brilliant design company working to create a lifestyle.
Angela Ahrendts -
The basis for all human relationships and where we derive our greatest strength and power, trust is single-handedly the most powerful source of positive energy and, once in place, unlocks a freedom and peace to explore.
Angela Ahrendts -
All I have are my instincts. They've never failed me.
Angela Ahrendts -
People don't want to just make stuff. They want to make stuff with purpose.
Angela Ahrendts
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It's no longer possible to think of the physical and digital as two different worlds.
Angela Ahrendts -
Ask questions; don't make assumptions.
Angela Ahrendts -
Unless I can come in in the morning and smile, walk in the lobby and say, 'Good morning!' - if I am stressed - I am not going to do a good job. Everybody is watching us. They are feeding off of our energy.
Angela Ahrendts -
I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social.
Angela Ahrendts -
When I became the CEO of Burberry in July 2006, luxury was one of the fastest-growing sectors in the world.
Angela Ahrendts -
At Apple, we believe that people with passion can change the world.
Angela Ahrendts
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I think that the larger and more complex the business gets, I have to listen twice as much as I speak.
Angela Ahrendts -
I have learned to feel my way through life, personally and professionally.
Angela Ahrendts -
I always say that my job is not to think about today. My job is to look around the corner and feel and see what's coming, and then warn everybody else.
Angela Ahrendts -
There's seven billion people on the planet. It's not about you.
Angela Ahrendts