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	People don't do what you expect but what you inspect.   
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	When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain.   
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	The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.   
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	Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.   
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	The value that some analysts put on revenue vs. what they put on profit is out of whack. If you can grow real cash earnings, that's 80% of what you ought to do, and the revenue component is 20%.   
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	This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits.   
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	The real mechanism for corporate governance is the active involvement of the owners.   
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	When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.'   
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	I've been accepted at Cambridge University. I want to study Chinese history and archaeology. I want to become a student. I want to read Chinese history and go on a dig.   
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	Whether the task is fixing health care, upgrading K-12 education, bolstering national security, or a host of other missions, the U.S. is better at patching problems than fixing them.   
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	The networked world offers the promise that maybe the information technology industry will start to, for the first time in a decade or so, address CEO-level issues.   
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	Compensation needs to be predominately performance-driven. If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars.   
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	If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.   
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	Our military should be trained and structured around missions, not the elements of air, water, and land.   
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	I think that my leadership style is to get people to fear staying in place, to fear not changing.   
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	My parents worked enormously hard to put four children through college. We didn't have a lot of money.   
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	I initially wanted to be a teacher, and then I was going to become an engineer and build bridges and highways, but pretty soon I went into the business world. I never did get to be a teacher except in a different way.   
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	What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.   
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	Successful enterprises are built from the ground up. You can't assemble them with a bunch of acquisitions.   
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	Watch the turtle. He only moves forward by sticking his neck out.   
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	What I'm trying to do is deliver results, not promises; results, not vision; results, not concepts. The world is cynical about IBM's promises.   
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	The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.   
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	You can never be comfortable with your success, you've got to be paranoid you're going to lose it.   
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	I'm leery of legislative solutions to what is morality.   
