Stephen Covey Quotes
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When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.
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The principle of fasting is taught in almost all major world religions as a means of developing a higher level of self-mastery and self-control, and also a deeper awareness of how really dependent we are.
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When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.... In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders.
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If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.
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I think the most significant work we'll do in our whole life, in our whole world is done within the four walls of our home.
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Being humble does not mean being weak, reticent, or self-effacing. It means recognizing principle and putting it ahead of self. It means standing firmly for principle, even in the fact of opposition.
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An empowering mission statement has to become a living document, part of our very nature, so that the criteria we've put into it are also in us, in the way we live our lives day by day.
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It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize.
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Once we are self-aware, we must choose purposes and principles to live by; otherwise the vacuum will be filled, and we will lose our self-awareness and become like groveling animals who live primarily for survival and propagation. People who exist on that level aren't living; they are "being lived".
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Real excellence does not come cheaply. A certain price must be paid in terms of practice, patience, and persistence - natural ability notwithstanding.
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Principles are deep fundamental truths... lightly interwoven threads running with exactness, consistency, beauty and strength through the fabric of life.
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We're constantly making choices about the way we spend our time. The issue is not between the good and the bad, but between the good and the best. So often, the enemy of the best is the good.
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In addition to self-awareness, imagination and conscience, it is the fourth human endowment - independent will - that really makes effective self-management possible. It is the ability to make decisions and choices and to act in accordance with them. It is the ability to act rather than to be acted upon, to proactively carry out the program we have developed through the other three endowments. Empowerment comes from learning how to use this great endowment in the decisions we make every day.
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If we overcome the pull and "get up and get at it," we will have won a victory. We have kept our own resolve. We can then move to other things, for by small means great things are accomplished. Thus, even this one small step is also in another sense a giant leap.
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You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.
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Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.
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Proactive people carry their own weather with them.
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Only as we keep an open communication with our deep inner life will we have the wisdom to make effective choices.
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Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and contribution.
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In the space between stimulus (what happens) and how we respond, lies our freedom to choose. Ultimately, this power to choose is what defines us as human beings. We may have limited choices but we can always choose. We can choose our thoughts, emotions, moods, our words, our actions; we can choose our values and live by principles. It is the choice of acting or being acted upon.
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Beginners are many; finishers are few.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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My temptation is emotional, and resisting will further my needed weight loss and strengthen my character. Furthermore, nothing tastes as good as thin feels.
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Our lives are the results of our choices. To blame and accuse other people, the environment, or other extrinsic factors is to choose to empower those things to control us.