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When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.
Stephen Covey -
It's a fact that more people watch television and get their information that way than read books. I find new technology and new ways of communication very exciting and would like to do more in this field.
Stephen Covey
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To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.
Stephen Covey -
Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.
Stephen Covey -
Too many vacations that last too long, too many movies, too much TV, too much video game playing - too much undisciplined leisure time in which a person continually takes the course of least resistance gradually wastes a life. It ensures that a person's capacities stay dormant, that talents remain undeveloped, that the mind and spirit become lethargic and that the heart remains unfulfilled.
Stephen Covey -
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
Stephen Covey -
Frustration is a function of our expectations, and our expectations are often a reflection of the social mirror rather than our own values and priorities.
Stephen Covey -
If you want to get something done, give it to a busy man.
Stephen Covey
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The process of building trust is an interesting one, but it begins with yourself, with what I call self trust, and with your own credibility, your own trustworthiness. If you think about it, it's hard to establish trust with others if you can't trust yourself.
Stephen Covey -
All the well-meaning advice in the world won't amount to a hill of beans if we're not even addressing the real problem.
Stephen Covey -
Treat them all the same by treating them differently.
Stephen Covey -
Give no answer to contentious arguments or irresponsible accusations. Let such things "fly out open windows" until they spend themselves.
Stephen Covey -
The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.
Stephen Covey -
The key to creating passion in your life is to find your unique talents, and your special role and purpose in the world.
Stephen Covey
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Most of us think we don't have enough time to exercise. What a distorted paradigm! We don't have time not to. We're talking about three to six hours a week - or a minimum of thirty minutes a day, every other day. That hardly seems an inordinate amount of time considering the tremendous benefits in terms of the impact on the other 162 - 165 hours of the week.
Stephen Covey -
I think the most significant work we'll do in our whole life, in our whole world is done within the four walls of our home.
Stephen Covey -
Taking initiative is a form of self-empowerment.
Stephen Covey -
Your power to choose your direction of your life allows you to reinvent yourself, to change your future, and to powerfully influence the rest of creation.
Stephen Covey -
Whether you're on a sports team, in an office or a member of a family, if you can't trust one another there's going to be trouble.
Stephen Covey -
We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.
Stephen Covey
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I believe that the habit of constant reading of good books and scholarly periodicals and magazines in many disciplines is vital to give a larger perspective and to constantly sense the interdependent nature of life.
Stephen Covey -
The more involved you are, the more significant your learning will be.
Stephen Covey -
Response-ability is the ABILITY to choose our response to any circumstance or condition.
Stephen Covey -
If I try to use human influence strategies and tactics of how to get other people to do what I want, to work better, to be more motivated, to like me and each other-while my character is fundamentally flawed, marked by duplicity and insincerity-then, in the long run, I cannot be successful. My duplicity will breed distrust, and everything I do-even using so-called good human relations techniques-will be perceived as manipulative.
Stephen Covey