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You have to water the flowers you want to grow.
Stephen Covey
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The process of building trust is an interesting one, but it begins with yourself, with what I call self trust, and with your own credibility, your own trustworthiness. If you think about it, it's hard to establish trust with others if you can't trust yourself.
Stephen Covey
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...people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well.
Stephen Covey
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I believe that God is the source of all the universal, timeless principles. And to Him, I give all the credit and the glory. However, to a person who is not religious, I believe they can live to the highest level of their conscience and develop spiritual intelligence that surpasses most people, including many religious people, who profess but do not practice.
Stephen Covey
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When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or ever will compare with, or effectively substitute for, the home's potential for positive influence.
Stephen Covey
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
Stephen Covey
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If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.
Stephen Covey
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More essential than working on attitudes and behaviors is examining the paradigms out of which those attitudes and behaviors flow.
Stephen Covey
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But borrowing strength builds weakness.
Stephen Covey
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The great apparent dichotomy is that the more we give, the more we get.
Stephen Covey
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Whenever you experience stress of any kind, look into yourself and ask, In what way am I compromising my innermost values in this situation?
Stephen Covey
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Reactive people... are often affected by their physical environment. They find external sources to blame for their behavior.
Stephen Covey
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Would you not agree that relationships are built on trust? Would you not also agree that most individuals think more in terms of "me-my wants, my needs, my rights? What would wisdom dictate - would it not direct us to focus on trust-building principles and sacrificing 'me' for 'we'?"
Stephen Covey
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Make specific appointments with yourself to work on goals, and treat an appointment with yourself as you'd treat an appointment with anybody else.
Stephen Covey
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In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or outside the organisation the essence of good business, therefore, is the quality of the relationship between customer and supplier.
Stephen Covey
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If the only vision we have of ourselves comes from the social mirror - from the current social paradigm and from the opinions, perceptions, and paradigms of the people around us - our view of ourselves is like the reflection in a crazy mirror room at the carnival.
Stephen Covey
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A mission statement is not something you write overnight... But fundamentally, your mission statement becomes your constitution, the solid expression of your vision and values. It becomes the criterion by which you measure everything else in your life.
Stephen Covey
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I believe that correct principles are natural laws, and that God, the Creator and Father of us all, is the source of them, and also the source of our conscience. I believe that to the degree people live by this inspired conscience, they will grow to fulfill their natures; to the degree that they do not, they will not rise above the animal plane.
Stephen Covey
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Love - the feeling - is a fruit of love, the verb.
Stephen Covey
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The character ethic, which I believe to be the foundation of success, teaches that there are basic principles of effective living, and that people can only experience true success and enduring happiness as they learn and integrate these principles into their basic character.
Stephen Covey
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You always reap what you sow; there is no shortcut.
Stephen Covey
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The ability to manage well doesn't make much difference if you're not even in the right jungle.
Stephen Covey
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An empowering mission statement has to become a living document, part of our very nature, so that the criteria we've put into it are also in us, in the way we live our lives day by day.
Stephen Covey
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The most important ingredient we put into any relationship is not what we say or what we do, but what we are. And if our words and our actions come from superficial human relations techniques (the Personality Ethic) rather than from our own inner core (the Character Ethic), others will sense that duplicity. We simply won't be able to create and sustain the foundation necessary for effective interdependence.
Stephen Covey
