Stephen Covey Quotes
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The most important ingredient we put into any relationship is not what we say or what we do, but what we are. And if our words and our actions come from superficial human relations techniques (the Personality Ethic) rather than from our own inner core (the Character Ethic), others will sense that duplicity. We simply won't be able to create and sustain the foundation necessary for effective interdependence.
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If you organize your family life to spend even ten or fifteen minutes a morning reading something that connects you with these timeless principles, its almost guaranteed that you will make better choices during the day--in the family, on the job, in every dimension of life. Your thoughts will be higher. Your interactions will be more satisfying. You will have a greater perspective. You will increase that space between what happens to you and your response to it. You will be more connected to what really matters most.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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Internal victories precede external victories.
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Inevitably, anytime we are too vulnerable we feel the need to protect ourselves from further wounds. So we resort to sarcasm, cutting humor, criticism - anything that will keep from exposing the tenderness within. Each partner tends to wait on the initiative of the other for love, only to be disappointed but also confirmed as to the rightness of the accusations made.
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Brands need to reinvent themselves from time to time to stay relevant.
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Life is a mission, not a career.
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Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.
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Trust is the glue that holds everything together.
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I try to exercise regularly every day, if I can. It renews you and it gives you more balance in your life. This is a key leverage point.
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Affirm people. Affirm your children. Believe in them, not in what you see but in what you don't see - their potential.
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When the trust account is high, communication is easy, instant, and effective.
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There are three constants in life... change, choice and principles.
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All things are created twice. There's a mental or first creation, and a physical or second creation of all things. You have to make sure that the blueprint, the first creation, is really what you want, that you've thought everything through. Then you put it into bricks and mortar. Each day you go to the construction shed and pull out the blueprint to get marching orders for the day. You begin with the end in mind.
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Perform anonymous service. Whenever we do good for others anonymously, our sense of intrinsic worth and self-respect increases. ... Selfless service has always been one of the most powerful methods of influence.
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You can learn great things from your mistakes when you aren’t busy denying them.
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Opposition is a natural part of life. Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity.
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The more involved you are, the more significant your learning will be.
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Admission of ignorance is often the first step in our education.
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Be a function of your values rather than a function of the impulse or desire of any given moment.
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The world has entered an era of the most profound and challenging change in human history.
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There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature.
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We may find it convenient to live with the illusion that circumstances or other people are responsible for the quality of our lives, but the reality is that we are responsible-response-able-for our choices.
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The key to success is dedication to life-long learning.