Stephen Covey Quotes
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Without exception, empathy is always appropriate.
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Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.
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Results matter! They matter to your credibility.
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You can't hold someone accountable for results if you supervise their methods.
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Basing our happiness on our ability to control everything is futile.
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Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).
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Effective people do two things: they strive to do excellent work, and they prioritize.
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When one side benefits more than the other, that's a win-lose situation. To the winner it might look like success for a while, but in the long run, it breeds resentment and distrust.
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Want balance in your life? Then sure, get your own act together, but don't forget four powerful disciplines of execution in your team and organization.
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Prepare your mind and heart before you prepare your speech . What we say may be less important than how we say it.
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We're often so busy cutting through the undergrowth we don't even realise we're in the wrong jungle.
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The first principle of ethical power is Purpose. By purpose, I don't mean your objective or intention-something toward which you are always striving. Purpose is something bigger. It is the picture you have of yourself-the kind of person you want to be or the kind of life you want to lead.
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Perhaps the greatest role of parenting, more than directing and telling children what to do, is helping children connect with their own gifts, particularly conscience.
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Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.
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The more people train their counsciousness, the more sensitivie they are to it. It's like you had your own voice coming to you.
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If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.
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When you have a challenge and the response is equal to the challenge, that's called 'success'. But once you have a new challenge, the old, once-successful response no longer works. That's why it is called a 'failure'.
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When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
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When people have a real sense of legacy, a sense of mattering, a sense of contribution, it seems to tap into the deepest part of their heart and soul. It brings out the best and subordinates the rest.
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We see the world, not as it is, but as we are──or, as we are conditioned to see it.
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Our behavior is governed by principles. Living in harmony with them brings positive consequences; violating them brings negative consequences.
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When the trust account is high, communication is easy, instant, and effective.
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To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.
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We can't live without eating, but we don't live to eat.