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Our struggle to put first things first can be characterized by the contrast between two powerful tools that direct us: the clock and the compass. The clock represents our commitments, appointments, schedules, goals, activities - what we do with, and how we manage our time. The compass represents our vision, values, principles, mission, conscience, direction - what we feel is important and how we lead our lives. In an effort to close the gap between the clock and the compass in our lives, many of us turn to the field of "time management."
Stephen Covey
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When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
Stephen Covey
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We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.
Stephen Covey
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
Stephen Covey
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The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. This literally turns a failure into a success.
Stephen Covey
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Listen, involve, synergize at work. Then you will bury the old and create an entirely new winning culture which will unleash people's talents and create complementary teams where strengths are made productive and weakness are made irrelevant through the strengths of others.
Stephen Covey
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Everyone chooses one of two roads in life - the old and the young, the rich and the poor, men and women alike. One is the broad, well-traveled road to mediocrity, the other road to greatness and meaning.
Stephen Covey
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Habit 7 is taking the time to sharpen the saw. By renewing the four dimensions of your nature - physical, spiritual, mental and social/emotional, you can work more quickly and effortlessly. To do this, we must be proactive. This is a Quadrant II (important, not urgent) activity that must be acted on. It's at the center of our Circle of Influence, so we must do it for ourselves.
Stephen Covey
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Independent will is our capacity to act. It gives us the power to transcend our paradigms, to swim upstream, to rewrite our scripts, to act based on principle rather than reacting based on emotion or circumstance.
Stephen Covey
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If you put good people in bad systems you get bad results. You have to water the flowers you want to grow.
Stephen Covey
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The universal elements are integrity, vision, discipline, passion, governed by conscience. Conscience has been educated through studying and pondering the universal, timeless principles of all six major world religions.
Stephen Covey
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Patience is emotional diligence.
Stephen Covey
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People simply feel better about themselves when they’re good at something.
Stephen Covey
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The reflection of the current social paradigm tells us we are largely determined by conditioning and conditions.
Stephen Covey
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To listen with empathy is the most important human skill.
Stephen Covey
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The average family spends 30 hours in front of a television, and they say they don't have the time to have a balanced, integrated life.
Stephen Covey
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In addition to self-awareness, imagination and conscience, it is the fourth human endowment - independent will - that really makes effective self-management possible. It is the ability to make decisions and choices and to act in accordance with them. It is the ability to act rather than to be acted upon, to proactively carry out the program we have developed through the other three endowments. Empowerment comes from learning how to use this great endowment in the decisions we make every day.
Stephen Covey
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It's not only a matter of when to do things, but whether or not to do them at all.
Stephen Covey
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Synergy is the highest activity of life; it creates new untapped alternatives; it values and exploits the mental, emotional, and psychological differences between people.
Stephen Covey
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The character ethic, which I believe to be the foundation of success, teaches that there are basic principles of effective living, and that people can only experience true success and enduring happiness as they learn and integrate these principles into their basic character.
Stephen Covey
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Every human has four endowments - self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.
Stephen Covey
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Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.
Stephen Covey
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Look at the word responsibility-"response-ability"-the ability to choose your response. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling.
Stephen Covey
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Principles are guidelines for human conduct that are proven to have enduring, permanent value.
Stephen Covey
