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Most of us spend too much time on what is urgent and not enough time on what is important.
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Results matter! They matter to your credibility.
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...to learn and not to do is really not to learn. To know and not to do is really not to know.
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We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.
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The key to motivation is motive. It's the why. It's the deeper yes! burning inside that makes it easier to say no to the less important.
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It's not only a matter of when to do things, but whether or not to do them at all.
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You always reap what you sow; there is no shortcut.
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If you put good people in bad systems you get bad results. You have to water the flowers you want to grow.
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Habit is the intersection of knowledge (what to do), skill (how to do), and desire (want to do).
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The average family spends 30 hours in front of a television, and they say they don't have the time to have a balanced, integrated life.
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I win the private victory when I have made my mind up and commit to live by correct principles and to serve worthy purposes.
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Trust is a function of two things: character and competence. Character includes your integrity, your motive and your intent with people. Competence includes your capabilities, your skills, and your track record. Both are vital.
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Trust is a powerful accelerator to performance and when trust goes up, speed also goes up while cost comes down - producing what we call a trust dividend.
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When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
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Effective interdependence can only be built on true independence.
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Independent will is our capacity to act. It gives us the power to transcend our paradigms, to swim upstream, to rewrite our scripts, to act based on principle rather than reacting based on emotion or circumstance.
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All things are created twice; first mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result.
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To ignore the unexpected (even if it were possible) would be to live without opportunity, spontaneity, and the rich moments of which "life" is made.
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Accountability breeds response-ability.
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Once you've found your own voice, the choice to expand your influence, to increase your contribution, is the choice to inspire others to find their voice.
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Spiritual Intelligence represents our drive for meaning and connection with the infinite.
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In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.
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Habit 7 is taking the time to sharpen the saw. By renewing the four dimensions of your nature - physical, spiritual, mental and social/emotional, you can work more quickly and effortlessly. To do this, we must be proactive. This is a Quadrant II (important, not urgent) activity that must be acted on. It's at the center of our Circle of Influence, so we must do it for ourselves.
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Every human has four endowments - self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.