Stephen Covey Quotes
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Leadership is a choice, not a position
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We value the clock for its speed and efficiency. The clock has its place, efficiency has its place, after effectiveness. The symbol of effectiveness is the compass a sense of direction, purpose, vision, perspective, and balance. But the empowerment process itself is not efficient.
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Principles are the simplicity on the far side of complexity.
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"If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it. My communication may not be clear, but you'll get my meaning anyway. You won't make me "an offender for a word." When the trust account is high, communication is easy, instant, and effective."
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If we know how to listen to our own heart, we can listen to the hearts of others.
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I win the private victory when I have made my mind up and commit to live by correct principles and to serve worthy purposes.
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When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
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Accountability breeds response-ability.
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What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them.
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Once you've found your own voice, the choice to expand your influence, to increase your contribution, is the choice to inspire others to find their voice.
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We must not let the actions or words of others determine our responses. Magnanimous people make the choice to respond to the indignities of others based upon their own principles and their own value system rather than their moods or anger.
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Vision is about more than just getting things done, accomplishing some task, achieving something; it is about discovering and expanding our view of others, affirming them, believing in them, and helping them discover and realize the potential within them-helping them find their own voice.
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The problems in life come when we're sowing one thing and expecting to reap something entirely different.
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Results matter! They matter to your credibility.
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Your systems are perfectly designed to get the results that you are getting.
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In the last analysis, what we are communicates far more eloquently than anything we say or do.
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Executives need to understand the economic benefits of trust dividend, especially when the behavior is real, not artificially or superficially created as PR to manipulate trust.
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Trust is the glue that holds everything together. It creates the environment in which all of the other elements win-win stewardship agreements, self-directing individuals and teams, aligned structures and systems, and accountability can flourish.
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I define discipline as the ability to make + keep promises and to honor commitments.
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Empathy takes time, and efficiency is for things, not people.
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People simply feel better about themselves when they’re good at something.
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The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. This literally turns a failure into a success.
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All things are created twice; first mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result.
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The key is not to prioritize what's on your schedule, but to schedule your priorities.