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We are free to choose our response in any situation, but in doing so we chose the attendant consequence. If we pick up one end of the stick, we pick up the other.
Stephen Covey
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People can't live with change if there's not a changeless core inside them.
Stephen Covey
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Always treat your employees exactly as you want them to treat your best customers.
Stephen Covey
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Wisdom is your perspective on life, your sense of balance, your understanding of how the various parts and principles apply and relate to each other.
Stephen Covey
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Interdependence is a higher value than independence
Stephen Covey
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There are principles that govern human effectiveness - natural laws in the human dimension that are just as real, just as unchanging and unarguably there as laws such as gravity are in the physical dimension.
Stephen Covey
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Most people do not listen with the intent to understand; they listen with the intent to reply.
Stephen Covey
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Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.
Stephen Covey
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The first job of a leader-at work or at home-is to inspire trust. It's to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interaction inspires creativity and possibility.
Stephen Covey
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Perhaps the greatest role of parenting, more than directing and telling children what to do, is helping children connect with their own gifts, particularly conscience.
Stephen Covey
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How many on their deathbeds wished they'd spent more time at the office - or watching TV? The answer is, No one.
Stephen Covey
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If you focus on principles, you empower everyone who understands those principles to act without constant monitoring, evaluating, correcting, or controlling.
Stephen Covey
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He who has a why can deal with any what or how.
Stephen Covey
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People who end up with the good jobs are the proactive ones who are solutions to problems, not problems themselves, who seize the initiative to do whatever is necessary to get the job done.
Stephen Covey
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We value the clock for its speed and efficiency. The clock has its place, efficiency has its place, after effectiveness. The symbol of effectiveness is the compass a sense of direction, purpose, vision, perspective, and balance. But the empowerment process itself is not efficient.
Stephen Covey
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Results matter! They matter to your credibility.
Stephen Covey
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Accountability breeds response-ability.
Stephen Covey
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Most of us spend too much time on what is urgent and not enough time on what is important.
Stephen Covey
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Employers and business leaders need people who can think for themselves - who can take initiative and be the solution to problems.
Stephen Covey
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What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their character. Whether they're eloquent or not, whether they have human-relations techniques or not, we trust them and work with them.
Stephen Covey
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During the first few minutes in lift-off, the astronauts were strictly controlled and were powerfully buffeted by the forces of nature struggling to keep them on earth. This is somewhat comparable to the pull of the flesh when our alarm goes off early in the morning. Unless we put "mind over mattress" and carry out the resolves made the night before, we will experience our first defeat that day. Not sufficient to finish. Mission aborted.
Stephen Covey
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'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.
Stephen Covey
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Vision is about more than just getting things done, accomplishing some task, achieving something; it is about discovering and expanding our view of others, affirming them, believing in them, and helping them discover and realize the potential within them-helping them find their own voice.
Stephen Covey
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Don't cheat people of their growth. Empower them to solve problems and generate ideas. Watch them grow!
Stephen Covey
