Barry Moltz Quotes
What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
Quotes to Explore
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Susan B. Anthony must be turning in her grave if she knew that millions of women who have the right to vote are not exercising it. Why? Because they haven't got the interest or the time, or they have just given up hope.
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So long as you do not achieve social liberty, whatever freedom is provided by the law is of no avail to you.
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The simplest toy, one which even the youngest child can operate, is called a grandparent.
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I was afraid I would see someone from my past who thought I was this big athlete, and then I end up being just normal.
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I just do whatever I do, and put it out there without tryin' to cater to anybody. If you like it, you like it.
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You want to come home to a nice firm bed with the corners tucked in so you start over, like each night is like a new night.
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What I care about is readers because without readers I can't make a living... And I think it's a bad thing for the world if people don't read anymore. I want people to read a lot.
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The biggest thing for me with charity is awareness. Obviously as an athlete, I have an opportunity to make people more aware. The average person doesn't have that opportunity, so the best way is to spare some money, clothing, food - something. Most of us have a little excess of something that we can give.
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You have to communicate with your teammates; you have to be on a string. There are a lot of things that go into a play. And then you are guarding a two or three, which is probably one of their better players on the team, so you're focused on them.
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When I was on stage, I was like, 'This is alright. This is good.'
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John wrote with a very deep love for the human race and a concern for its future.
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Selecting Budapest would not only be a new city and country for the Olympic Games, but put the region on the map. We want to organise the first Central Eastern Europe Olympics.
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When does the building of the Spirit really begin to appear in a man's heart? It begins, so far as we can judge, when he first pours out his heart to God in prayer.
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He got his mean streak from the gutterGot his kindness from God
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And a moment later there was a sound like a mighty rushing wind, and the relative had crossed the threshold at fifty m.p.h. under her own steam.
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We have Christians against Muslims against Jews. They're making incompatible claims on real estate in the Middle East as though God were some kind of omniscient real estate broker parsing out parcels of land to his chosen flock. People are literally dying over ancient literature.
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I don't think that anybody could have predicted that these people would take an airplane and slam it into the World Trade Center, take another one and slam it into the Pentagon, that they would try to use an airplane as a missile
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Our lips are full of praise, but our hearts are far removed from the prophets we all claim. That's why the world is in the shape that it's in.
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Acts of creation are ordinarily reserved for gods and poets, but humbler folk may circumvent this restriction if they know how. To plant a pine, for example, one need be neither god nor poet; one need only own a shovel. By virtue of this curious loophole in the rules, any clodhopper may say: Let there be a tree-and there will be one.
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The lowest form of popular culture - lack of information, misinformation, disinformation, and a contempt for the truth or the reality of most people's lives - has overrun real journalism. Today, ordinary Americans are being stuffed with garbage.
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We didn't realize there were that many boy bands until we started touring in Europe. I don't think we were ever affected by it since a lot of the groups in Europe didn't really sing live, but we did and would perform a cappella as well.
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I grew up in an all-female family - two sisters and a mostly single mother - and we often bonded, in part, by disparaging men and feeling superior to them.
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I think one of the brilliant parts of our democracy is how resilient it is. We are each allowed to have our own beliefs and, as long as we follow the rule of law, we can express them however we'd like. This is a unique characteristic of the best democracies and one I value tremendously.
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What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
