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The biggest challenge for me, for all of us, was that the consumer-credit market was very, very new for India and for ICICI. I was trying to create something that was not just new for me but absolutely unknown to the organization and the country as a whole.
Chanda Kochhar -
Two eyes are given for a reason. One eye to always look at the opportunity. The second eye to always keep looking at the challenges. Because if you don't balance both, it's very easy to get carried away one way or the other. And it's when you balance the two that you find the most sustainable model.
Chanda Kochhar
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The issue of access to growth capital is common to all entrepreneurs. Any entrepreneur who can demonstrate a credible business model and plan would be able to access to capital.
Chanda Kochhar -
I learnt to always keep my mind open to new ideas and looked at each new assignment as an opportunity to learn and prove myself.
Chanda Kochhar -
The scope of activities for payments banks mainly includes acceptance of demand deposits, issuance of ATM/debit cards, payment and remittance services, and distribution of third-party products.
Chanda Kochhar -
ICICI Group has always been a catalyst in India's growth and continues to support the country in every sphere.
Chanda Kochhar -
What women need are not benefits and advantages but a merit-based selection process that will allow them to automatically benefit from various opportunities.
Chanda Kochhar -
Every business has to re-think their own business model and say does it meet this DSM test and do their products and services meet the test of being digital, social, and mobile? I think the banks are doing the same.
Chanda Kochhar
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I have it all because my children did not whine and cry when I was not there.
Chanda Kochhar -
What my parents believed was that, you know, the best wealth they could give to us children was to educate us and, you know - give us that foundation.
Chanda Kochhar -
Our institutional framework needs to be bolstered further. We have to implement laws like the proposed Bankruptcy Code and GST (Goods and Services Tax), which will create efficiencies and strongly support the business environment.
Chanda Kochhar -
The global market does not understand the India risk as well as we do, and therefore, we have the arbitrage facility of making better margin on the same set of Indian firms than what we would have made by giving rupee loans.
Chanda Kochhar -
When people come and invest in India, they invest on a certain premise, and the fact that the very premise can change worries them a lot.
Chanda Kochhar -
When we in our sector talk of the adoption of Indian consumers to new products and innovative ways of doing banking, they always exceed our expectations.
Chanda Kochhar
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We believe that rural India is going to be the next driver of growth. You cannot make money overnight there, as you have to set up infrastructure there; the value of transactions is lower - you need a few years before you can really make all those businesses profitable.
Chanda Kochhar -
I had to create a team of people who had worked in this industry for other banks. What I brought to that team was ICICI's strategic thinking, but when it came to domain knowledge or product nuances, I had to learn from the team.
Chanda Kochhar -
When we look at the credit growth, we should look at it in its totality. Let us not only look at the non-food bank credit growth but also look at the growth across all the instruments of financing.
Chanda Kochhar -
All three of us - two sisters and a brother - were brought up with an emphasis on academics.
Chanda Kochhar -
We need to take the country in the right direction, whether it is around administrative policy decisions or legislative changes or ensuring the macroeconomic stability.
Chanda Kochhar -
As we were growing retail, and it was a huge growth phase, it was very important to keep our quality under control. Therefore, it was not just distribution, not just back-office operations, but also the risk-management practices. And these we learned together, supported by technology.
Chanda Kochhar
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My belief is India's banking industry will continue to grow at two and a half times the GDP growth rate.
Chanda Kochhar -
Practise and practise to make your dreams turn into reality.
Chanda Kochhar -
Aim for the sky, but move slowly, enjoying every step along the way. It is all those little steps that make the journey complete.
Chanda Kochhar -
The real underlying value comes if you can put a company back into a running state and it becomes a successful viable entity if it continues to repay loans.
Chanda Kochhar