Charles Duhigg Quotes
In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.

Quotes to Explore
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If we overregulate, over control, impose too many burdens and too much bureaucracy - or if we do it across the board, without taking into account the differences among businesses and their relative impact on society - that could make people risk-averse and dampen the entrepreneurial spirit.
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I believe in monogamy if that's what a couple decides upon together, but it all depends on the personal history and culture of the two involved.
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Coming to another hockey Mecca like Toronto makes you a better coach. I want to have fun again. I want to make it fun for everybody, and it's fun when you win.
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It's the persona that makes you a leading actor. A leading actor has something extra that's fun to watch. But it isn't usually about acting.
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I fell in love with New York at some indeterminate point in my early years.
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Menon the Thessalian did not either conceal his immoderate desire of riches or his desire of commanding, in order to increase them, or of being esteemed for the same reason. He desired to be well with those in power, that his injustice might escape punishment.
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They cannot divide us by saying that you're middle class or you're lower class.
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Australia is an island surrounded by water. My fondest memories growing up were trips to the beach, walking around the harbor and playing in the beautiful parks.
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I hate people who think it's clever to take drugs... like custom officers.
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What does that represent? There was never any question in plastic art, in poetry, in music, of representing anything. It is a matter of making something beautiful, moving, or dramatic - this is by no means the same thing.
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I'm an optimist. I have always been, and I will continue to be. So I believe there's always a possibility of transforming or changing or doing something different.
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People in great institutions are occasionally credulous.
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I used to get so nervous and upset at stuff... I'd always be angry.
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Nec species sua cuique manet, rerumque novatrix ex aliis alias reparat natura figuras: nec perit in toto quicquam, mihi credite, mundo, sed variat faciemque novat, nascique vocatur incipere esse aliud, quam quod fuit ante, morique desinere illud idem. cum sint huc forsitan illa, haec translata illuc, summa tamen omnia constant.
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Showing up is not all of life, but it counts for a lot.
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You can surrenderWithout a prayerBut never really prayPray without surrenderYou can fightWithout ever winningBut never ever winWithout a fight - Resist (1996)
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If debates about beauty in nineteenth-century France were fierce, that was because beauty was seen to matter. This was a world of political revolutions, of social reformism, of belief in progress and human perfectibility. Why was it that beauty mattered so much in such a world?
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As long as I know my head's in the right place, my feet are on the ground, I think I'll be fine.
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What role should religion play in the American public school classroom? My own knee-jerk response would be, 'none whatsoever,' but the Constitution isn't quite so direct on the subject.
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Getting older is baggage for so many people but I don't spend time on things I can't control. Wrinkles don't scare me; they're a part of life, and I will and do embrace them, but I look at surgery, and that scares me.
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In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.