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The confident ask questions to learn what will connect. The insecure just keep talking with the hope something will stick.
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We should never change our minds about where we are going, but always be curious about different ways to get there.
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I need an army. I need people out there who are either preaching with me to different audiences that I can't get to or who are implementing the work and helping people actually learn their why or practice their why or implement their why because I don't do that.
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We must be clear about where we’re going if we want anyone to help us get there.
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Fight against something and you focus on the thing you hate. Fight for something and you focus on the thing you love.
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When we can communicate from the inside out, we're talking directly to the part of the brain that controls behavior, and then we allow people to rationalize it with the tangible things we say and do. This is where gut decisions come from.
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Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.
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Progress and innovation happen when you set unrealistic goals.
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The hardest part is starting. Once you get that out of the way, you'll find the rest of the journey much easier.
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Too many people write books as a calling card.
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Some good leaders are rough around the edges and some leaders are difficult. Some have difficult personalities and some are really nice to be around, but those are not the qualifications. The qualifications are their desire to see us achieve more, their desire to push us to be the best we can be. Not for their selfish gain, but because they believe that we have something to offer.
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Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.
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The challenge of the unknown future is so much more exciting than the stories of the accomplished past.
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Systems and processes are essential to keep the crusade going, but they should not replace the crusade.
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It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.
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Profit isn't a purpose, it's a result. To have purpose means the things we do are of real value to others.
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How can you help the human race progress?
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I'm simply following the journey.
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I can't stand those people, speakers in a room, they say this all the time, "If I can just help one person in this room, I've done my job." You have an audience of 500 people and your standard of success is one person? That's terrible. If you help one person in the room, you're an abject failure. You have to change something.
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Leadership isn't answering the questions others ask. Leadership is asking others to answer their own questions.
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A great leader will never sacrifice the people for the numbers.
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A leader's job is not to do the work for others; it's to help others figure out how to do it themselves, to get things done and to succeed beyond what they thought possible.
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To succeed takes more than the desire to win. It also takes the acceptance that we could fail.
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The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done.