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Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.
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When my books came out, they started selling but they started selling at a relatively consistent but low pace. And they started to pick up the pace.
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Rule books tell people what to do. Frameworks guide people how to act. Rule books insist on discipline. Frameworks allow for creativity.
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The responsibility of the company is to help the people, grow as people. If we can do that, then the company will grow as a company.
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A great leader will never sacrifice the people for the numbers.
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Before we can build the world we want to live in, we have to imagine it.
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The confident ask questions to learn what will connect. The insecure just keep talking with the hope something will stick.
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Make it about them, not about you.
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We should never change our minds about where we are going, but always be curious about different ways to get there.
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People who go to work to be a part of the cause don't go home. They are home. Now - who wants to quit?
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We last longer if we compete against ourselves for the good of others instead of competing against others for the good of ourselves.
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The quality of a leader cannot be judged by the answers he gives, but by the questions he asks.
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Leadership is neither a rank nor a title. It is a choice. The choice to provide care and protection for those for whom we are responsible.
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All the great organizations in the world, all have a sense of why that organization does what it does.
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Focus on where you're going and you'll know what steps to take. Focus on the steps you're taking and you won't know where you're going.
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I'm simply following the journey.
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Fight against something and you focus on the thing you hate. Fight for something and you focus on the thing you love.
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Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.
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There is a difference between offering a service and being willing to serve. They may both include giving but only one is generous.
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It's always the organizations that are resource constrained that come up with the good ideas to win.
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Follow those who follow something bigger than themselves - an idea, a belief, a vision, a cause. Run away from those who say we need to follow them.
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I was a nobody when I met with the publisher. Nobody knew who I was. I was doing some speaking for entrepreneurs. I did little groups. I had no following.
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Entrepreneurs must be practical experts. They needn't set out to be subject matter experts in what they do; they must set out to solve a problem or pursue some cause or purpose greater than themselves.
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Leaders don't look for recognition from others, leaders look for others to recognize.