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See every problem as an opportunity to exercise creative energy.
Stephen Covey -
It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or a disobedient child. It's how we view our problems and where we focus our energies. It's the language we use.
Stephen Covey
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Interdependency follows independence.
Stephen Covey -
The heart and soul of loving yourself is integrity and the peace of conscience it inspires.
Stephen Covey -
A long, healthy, and happy life is the result of making contributions, of having meaningful projects that are personally exciting and contribute to and bless the lives of others.
Stephen Covey -
Be a light, not a judge, be a model not a critic. Little by little, your circle of influence will explode and you will avoid the emotional metastasizing cancers of complaining, criticizing, competing, comparing and cynicism, all which reflect victimization, all of which are the opposite of being proactive.
Stephen Covey -
It's incredibly easy to get caught up in an activity trap, in the busy-ness of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall. It is possible to be busy - very busy - without being very effective.
Stephen Covey -
Self-awareness involves deep personal honesty. It comes from asking and answering hard questions.
Stephen Covey
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Your systems are perfectly designed to get the results that you are getting.
Stephen Covey -
The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.
Stephen Covey -
Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.
Stephen Covey -
When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
Stephen Covey -
At the core, there is one simple, overarching reason why so many people remain unsatisfied in their work and why most organisations fail to draw out the greatest talent, ingenuity, and creativity of their people and never become truly great, enduring organisations. It stems from an incomplete paradigm of who we are - our fundamental view of human nature. The fundamental reality is, human beings are not things needing to be motivated and controlled; they are four-dimensional - body, mind, heart, and spirit.
Stephen Covey -
Trust is the glue that holds everything together. It creates the environment in which all of the other elements win-win stewardship agreements, self-directing individuals and teams, aligned structures and systems, and accountability can flourish.
Stephen Covey
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The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through warmth.
Stephen Covey -
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them.
Stephen Covey -
Passion is the fire, enthusiasm and courage that an individual feels when she is doing something she loves while accomplishing worthy ends, something that satisfies her deepest needs.
Stephen Covey -
Synergy is everywhere in nature. If you plant two plants close together, the roots commingle and improve the quality of the soil so that both plants will grow better than if they were separated. If you put two pieces of wood together, they will hold much more than the total weight held by each separately. The whole is greater than the sum of its parts. One plus one equals three or more.
Stephen Covey -
You always reap what you sow; there is no shortcut.
Stephen Covey -
Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don't; rather, trust is a pragmatic, tangible, actionable asset that you can create.
Stephen Covey
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Always treat your employees exactly as you want them to treat your best customers. You can buy a person's hand, but you can't buy his heart; his heart is where his enthusiasm is. You can buy his back, but you can't buy his brain. That's where his creativity is. Treat employees as volunteers just as you treat customers as volunteers, because that's what they are. They volunteer the best parts - their hearts and minds.
Stephen Covey -
I am not a product of my circumstances. I am a product of my decisions.
Stephen Covey -
The key to the 99 is the one. Or, put another way, the key to the group is the one individual. Think about the one, talk to the one, regard the one, serve the one. If you are sincere and constant, you will discover that gradually your influence with the many will be magnified.
Stephen Covey -
Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one.
Stephen Covey