-
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Stephen Covey
-
The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.
Stephen Covey
-
You have two ears and one mouth. Use them accordingly.
Stephen Covey
-
Perhaps the most important vision of all is develop a sense of self, a sense of your own destiny, a sense of unique mission and role in life.
Stephen Covey
-
Unless people feel that they are accepted and that they have a right to express their feelings without fear of embarrassment or ridicule, all they will do is react and rebel and struggle for their identity.
Stephen Covey
-
Humility is the mother of all virtues, courage the father, integrity the child and wisdom the grandchild.
Stephen Covey
-
Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.
Stephen Covey
-
It's incredibly easy to get caught up in an activity trap, in the busy-ness of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall. It is possible to be busy - very busy - without being very effective.
Stephen Covey
-
Self-awareness involves deep personal honesty. It comes from asking and answering hard questions.
Stephen Covey
-
Each of us guard a gate of change that can only be opened from the inside.
Stephen Covey
-
If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.
Stephen Covey
-
A long, healthy, and happy life is the result of making contributions, of having meaningful projects that are personally exciting and contribute to and bless the lives of others.
Stephen Covey
-
Integrity is conforming reality to our words - in other words, keeping promises and fulfilling expectations.
Stephen Covey
-
See every problem as an opportunity to exercise creative energy.
Stephen Covey
-
Synergy is everywhere in nature. If you plant two plants close together, the roots commingle and improve the quality of the soil so that both plants will grow better than if they were separated. If you put two pieces of wood together, they will hold much more than the total weight held by each separately. The whole is greater than the sum of its parts. One plus one equals three or more.
Stephen Covey
-
Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don't; rather, trust is a pragmatic, tangible, actionable asset that you can create.
Stephen Covey
-
Private Victory precedes Public Victory. Algebra comes before calculus.
Stephen Covey
-
Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
Stephen Covey
-
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
Stephen Covey
-
The essence of synergy is to value differences-to respect them, to build on strengths, to compensate for weaknesses
Stephen Covey
-
It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.
Stephen Covey
-
When we pick up one end of the stick, we pick up the other.
Stephen Covey
-
Someone once inquired of a Far Eastern Zen master, who had a great serenity and peace about him no matter what pressures he faced, "How do you maintain that serenity and peace?" He replied, "I never leave my place of meditation." He meditated early in the morning and for the rest of the day, he carried the peace of those moments with him in his mind and heart.
Stephen Covey
-
Reducing children to a test score is the worst form of identity theft we could commit in schools.
Stephen Covey
