- All Quotes
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
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People don't want gadgets, they want services.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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My view is there's no bad time to innovate.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient. If you replace ‘customer’ with ‘reader,’ that approach, that point of view, can be successful at The Post, too.
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If you absolutely can't tolerate critics, then don't do anything new or interesting.
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We’re building what’s called a private cloud for them the C.I.A., … because they don’t want to be on the public cloud.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today...
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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Any business plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan.
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In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.
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A company shouldn't get addicted to being shiny, because shiny doesn't last.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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My grandfather taught me that it is harder to be kind than it is to be clever.
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That kind of divine discontent comes from observing customers and noticing that things can always be better.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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Failure comes part and parcel with invention. It’s not optional.
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You know, we love stories and we love narrative; we love to get lost in an author's world.
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What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.
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Read the Declaration of Independence to your children as a tradition every Fourth of July. Make sure they understand why the word "pursuit" precedes the word "happiness."
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I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and management process becomes abstract and disconnected.