- All Quotes
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One of the things that I hope will distinguish Amazon.com is that we continue to be a company that defies easy analogy. This requires a lot of innovation, and innovation requires a lot of random walk.
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today...
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Cleverness is a gift, kindness is a choice.
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My view is there's no bad time to innovate.
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We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.
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We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient. If you replace ‘customer’ with ‘reader,’ that approach, that point of view, can be successful at The Post, too.
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We’re building what’s called a private cloud for them the C.I.A., … because they don’t want to be on the public cloud.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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If you absolutely can't tolerate critics, then don't do anything new or interesting.
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Any business plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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In Seattle you haven't had enough coffee until you can thread a sewing machine while it's running.
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A company shouldn't get addicted to being shiny, because shiny doesn't last.
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That kind of divine discontent comes from observing customers and noticing that things can always be better.
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Read the Declaration of Independence to your children as a tradition every Fourth of July. Make sure they understand why the word "pursuit" precedes the word "happiness."
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Seek instant gratification - or the elusive promise of it - and chances are you'll find a crowd there ahead of you.
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Failure comes part and parcel with invention. It’s not optional.
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You know, we love stories and we love narrative; we love to get lost in an author's world.
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The human brain is an incredible pattern-matching machine.
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If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
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I've not seen an effective manager or leader who can't spend some fraction of time down in the trenches... If they don't do that they get out of touch with reality, and their whole thought and management process becomes abstract and disconnected.
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If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about.
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You don't want to negotiate the price of simple things you buy every day.