Jeff Bezos Quotes
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I don't know about you, but most of my exchanges with cashiers are not that meaningful.
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There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.
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We are at the 1908 Hurley washing machine stage with the Internet.
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
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Am I going to regret leaving Wall Street? No. Will I regret missing the beginning of the Internet? Yes.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.
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I don't want to use my creative energy on somebody else's user interface.
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On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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If you're long-term oriented, customer interests and shareholder interests are aligned.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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Your brand is what people say about you when you're not in the room...
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We're working to lower the cost of spaceflight so that many people can afford to go and so that we humans can better continue exploring the solar system. Accomplishing this mission will take time, and we're working on it methodically.
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It's hard to find things that won't sell online.
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Focusing on the customer makes a company more resilient.
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You're not going to make Hemingway better by adding animations.
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I don't buy stocks, I make stocks.
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When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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Your margin is my opportunity.
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.
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The Internet is disrupting every media industry...people can complain about that, but complaining is not a strategy. And Amazon is not happening to book selling, the future is happening to book selling.