Jeff Bezos Quotes
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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If you're long-term oriented, customer interests and shareholder interests are aligned.
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We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform...
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When competitors are in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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If you want to be inventive, you have to be willing to fail.
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I don't want to use my creative energy on somebody else's user interface.
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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A lot of people – and I’m just not one of them – believe that you should live for the now. I think what you do is think about the great expanse of time ahead of you and try to make sure that you’re planning for that in a way that’s going to leave you ultimately satisfied. This is the way it works for me.
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I love my life. I love being an inventor.
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
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If you're truly obsessed over customers, it'll cover a lot of errors.
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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I don't buy stocks, I make stocks.
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Focusing on the customer makes a company more resilient.
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.