Jeff Bezos Quotes
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The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.
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Percentage margins are not one of the things we are seeking to optimize. It’s the absolute dollar free cash flow per share that you want to maximize, and if you can do that by lowering margins, we would do that. So if you could take the free cash flow, that’s something that investors can spend. Investors can’t spend percentage margins.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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We're working to lower the cost of spaceflight so that many people can afford to go and so that we humans can better continue exploring the solar system. Accomplishing this mission will take time, and we're working on it methodically.
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform...
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For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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I don't want to use my creative energy on somebody else's user interface.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.
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People loved their horses, too. But you don't keep riding your horse to work just because you love it.
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When competitors are in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork.
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If you want to be inventive, you have to be willing to fail.
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People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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Focusing on the customer makes a company more resilient.
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I love my life. I love being an inventor.
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A lot of people – and I’m just not one of them – believe that you should live for the now. I think what you do is think about the great expanse of time ahead of you and try to make sure that you’re planning for that in a way that’s going to leave you ultimately satisfied. This is the way it works for me.
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If you're truly obsessed over customers, it'll cover a lot of errors.
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I believe you have to be willing to be misunderstood if you're going to innovate.
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I don't buy stocks, I make stocks.
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For many people, extended reading sessions on an LCD display cause eyestrain.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.