Jeff Bezos Quotes
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I don't want to use my creative energy on somebody else's user interface.
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I don't know about you, but most of my exchanges with cashiers are not that meaningful.
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But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
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Our point of view is we will sell more if we help people make purchasing decisions.
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Our garage was basically science fair central.
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A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
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E-mail has some magical ability to turn off the politeness gene in a human being.
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If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
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I wouldn't be surprised if history records Tim Berners-Lee as the second Gutenberg.
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If you're truly obsessed over customers, it'll cover a lot of errors.
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I don't buy stocks, I make stocks.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform...
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When competitors are in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.
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I love my life. I love being an inventor.
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I think if people read more, that is a better world.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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Your brand is what people say about you when you're not in the room...
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.