Jeff Bezos Quotes
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The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.
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Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.
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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
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If everything you do needs to work on a three-year time horizon, then you’re competing against a lot of people, But if you’re willing to invest on a seven-year time horizon, you’re now competing against a fraction of those people, because very few companies are willing to do that. Just by lengthening the time horizon, you can engage in endeavours that you could never otherwise pursue. At Amazon we like things to work in five to seven years. We’re willing to plant seeds, let them grow—and we’re very stubborn. We say we’re stubborn on vision and flexible on details.
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Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
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I never worked on the school newspaper.
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The thing about inventing is you have to be both stubborn and flexible. The hard part is figuring out when to be which.
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Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
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Go to bed early and wake up early. The morning hours are good.
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If you don't understand the details of your business you are going to fail.
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In the end, we are our choices.
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If we think long term, we can accomplish things that we couldn't otherwise accomplish.
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Cultures, for better or worse, are very stable.
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I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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Work hard, have fun and make history.
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Determine what your customers need, and work backwards.
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I told all of our original investors that they would lose their money for sure.
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Be proud of your choices, not your gifts.
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We've got thousands of investors counting on us. And we're a team of thousands of employees all counting on each other. That's fun.