- All Quotes
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Our biggest cost is not power, or servers, or people. It's lack of utilization. It dominates all other costs.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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People who are right most of the time are people who change their minds often...
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Effective process is not bureaucracy. Bureaucracy is senseless process.
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I went to Princeton specifically to study physics.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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Maintain a firm grasp of the obvious at all times.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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Infrastructure web services had to happen.
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We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.
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We change our tools and then our tools change us.
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I'm skeptical that the novel will be 're-invented.'
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Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
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I think that, ah, I'm a very goofy sort of person in many ways.
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What characteristics do I look for when hiring somebody? That's one of the questions I ask when interviewing. I want to know what kind of people they would hire.
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I'm not prepared to make any multi-decade commitments.
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We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
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We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.
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I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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There's so much stuff that has yet to be invented. There's so much new that's going to happen. People don't have any idea yet how impactful the internet is going to be and that this is still Day 1 in such a big way.
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Our vision is every book ever printed in any language fetched and viewable on our eBook Kindle device in under 60 seconds.
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I believe you have to be willing to be misunderstood if you're going to innovate.
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I feel like in one year it's very easy to go from Internet poster boy to Internet piсata.