Jeff Bezos Quotes
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I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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Web 1.0 was making the Internet for people, Web 2.0 is making the Internet better for companies.
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People who are right most of the time are people who change their minds often...
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I think if people read more, that is a better world.
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We change our tools and then our tools change us.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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Effective process is not bureaucracy. Bureaucracy is senseless process.
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I don't know about you, but most of my exchanges with cashiers are not that meaningful.
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Your brand is what people say about you when you're not in the room...
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Our point of view is we will sell more if we help people make purchasing decisions.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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My own view is that every company requires a long-term view.
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There are a whole bunch of people who don't like to shop. But there are also people, maybe, who even do like to shop but are very time pressured. And so shopping online can save people time.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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Advertising is the price you pay for unremakable thinking.
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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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If you only do things where you know the answer in advance, your company goes away.
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If you're going to invest in an Internet stock, you must be a long-term investor.
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I'm skeptical of any mission that has advertisers at its centerpiece.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.