Jeff Bezos Quotes
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Focusing on the customer makes a company more resilient.
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What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy - they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.
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Effective process is not bureaucracy. Bureaucracy is senseless process.
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Our point of view is we will sell more if we help people make purchasing decisions.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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For people who are readers, reading is important to them.
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People who are right most of the time are people who change their minds often...
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I think if people read more, that is a better world.
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We change our tools and then our tools change us.
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I don't know about you, but most of my exchanges with cashiers are not that meaningful.
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Advertising is the price you pay for unremakable thinking.
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My own view is that every company requires a long-term view.
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
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If you're going to invest in an Internet stock, you must be a long-term investor.
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I believe you have to be willing to be misunderstood if you're going to innovate.
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For many people, extended reading sessions on an LCD display cause eyestrain.
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There is no map, and charting a path ahead will not be easy. We will need to invent, which means we will need to experiment.
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Your brand is what people say about you when you're not in the room...
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But there's so much kludge, so much terrible stuff, we are at the 1908 Hurley washing machine stage with the Internet. That's where we are. We don't get our hair caught in it, but that's the level of primitiveness of where we are. We're in 1908.
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Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.
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We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.