Customers Quotes
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I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.
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Because startups often accidentally build something nobody wants, it doesn’t matter much if they do it on time and on budget. The goal of a startup is to figure out the right thing to build - the thing customers want and will pay for - as quickly as possible.
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One of the most important pieces of advice that I have learned is to listen to your customers. They will be able to tell you how your business is doing and what direction you need to go in.
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The goal of a startup is to figure out the right thing to build-the thing customers want and will pay for-as quickly as possible. In other words, the Lean Startup is a new way of looking at the development of innovative new products that emphasizes fast iteration and customer insight, a huge vision, and great ambition, all at the same time.
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The only purpose of customer service is to change feelings.
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In the theater, I've found that, in general, reaction and laughter come easier at an evening performance, when the audience is more inclined to forget its troubles. Matinee customers must enter the theatre in a more matter-of-fact frame of mind, hanging on tightly before they let themselves go.
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I have a few customers who have two or three hundred bags. When you see a lady carrying a little dog bag or a little cat bag or an egg, it makes you happy.
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Every entrepreneur needs ideas, vision, and creativity - no matter what the product or service. Not only that, but the product should truly delight customers and become an essential part of their lives.
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DPM is all about enabling simpler storage management and reducing the amount of manual labor that customers must dedicate to backup and recovery.
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I think it's wonderful and important for there to be so much choice for customers. Wouldn't it be such a bore if we all created, liked and wore the same thing?
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Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.
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This will help Alltel customers, too, ... because Alltel and Verizon use the same towers.
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You learn a lot from your customers, and when your customers are also your owners, you learn even more.
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I think we're having fun. I think our customers really like our products. And we're always trying to do better.
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Our economic model allows us to invest a disproportionate amount in our food costs. We have a very efficient system: customers go through a single line, the people who serve you are the ones who make the food, and our menu board is not cluttered.
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A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
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I'm trying to think of other ones. Oh, yeah, I'd say - somebody would buy something and we'd say, and because you are our hundredth customer today, you get a free paperback.
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Who decides what's in Windows? The customers who buy it.
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What we have are log and timber frame home companies who build homes in this region and all across the country. And they're here this weekend to help customers in this region to answer questions about building their dream home.
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Customers want high quality at low prices and they want it now.
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More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.
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Through their own actions, customers can hold companies responsible to higher standards of social responsibility.
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If I do something I think is new, it will be misunderstood, but if people like it, I will be disappointed because I haven't pushed them enough. The more people hate it, maybe the newer it is. Because the fundamental human problem is that people are afraid of change. The place I am always looking for-because in order to keep the business I need to make a little compromise between my values and customers' values-is the place where I make something that could almost-but not quite-be understood by everyone.
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Customers will never love a company until its employees love it first.