Customers Quotes
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Higher education is the only business that has a ceremony for firing its customers.
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Understanding the mythology of your partner, your customer and your audience is far more important than watching the instant replay of what actually happened.
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Your customers don't care about you. They don't care about your product or service. They care about themselves, their dreams, their goals. Now, they will care much more if you help them reach their goals, and to do that, you must understand their goals, as well as their needs and deepest desires.
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In the theater, I've found that, in general, reaction and laughter come easier at an evening performance, when the audience is more inclined to forget its troubles. Matinee customers must enter the theatre in a more matter-of-fact frame of mind, hanging on tightly before they let themselves go.
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I have a few customers who have two or three hundred bags. When you see a lady carrying a little dog bag or a little cat bag or an egg, it makes you happy.
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It’s a key responsibility of the leader, in any field of endeavor (athletic team, military, or business) to assure the successful continuity or ability of his organization to carry on should he die or become incapacitated. It’s his duty to plan for such a contingency out of loyalty to his people and, if in a business endeavor, loyalty to his customers and, clients.
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Marketing has always been about the same thing - who your customers are and where they are.
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A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
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You have to use your judgment. In cases like that, we say, 'let's be simple minded. We know this is a feature that's good for customers. Let's do it.
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When the customer is wrong it is not a good idea to tell them.
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A head start is rarely large enough to matter, and time spent in stealth mode-away from customers-is unlikely to provide a head start. The only way to win is to learn faster than anyone else.
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Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.
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Even in the face of massive competition, don't think about the competition. Just think about the customer.
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Through their own actions, customers can hold companies responsible to higher standards of social responsibility.
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We believe that this recognition is an acknowledgement of how we're revolutionizing our industry. We're giving customers what they want in a car-buying experience by creating a company culture that is focused on being ethical, trustworthy, and respectful of our customers.
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Building a business doesn't mean getting venture capital funding. It means finding customers and making money.
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We are always evaluating different technologies and various relationships on behalf of our customers.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The fact is, there are far more customers for American products outside of the U.S. than there are here at home. With open markets and a level playing field, American workers can out-compete workers anywhere in the world.
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I think we're having fun. I think our customers really like our products. And we're always trying to do better.
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I'm trying to think of other ones. Oh, yeah, I'd say - somebody would buy something and we'd say, and because you are our hundredth customer today, you get a free paperback.
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We offer love to our customers. And in return, we receive the finest smiles. And even if we cannot return their affection, at least we can offer a rose.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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We must learn what customers really want, not what they say they want or what we think they should want.
