Customers Quotes
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Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
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I cannot please everybody, but it is important to have one eye. This builds a faithful following and, consequently, good clientele. That's why the conversation - the dialogue with visitors and customers - is so important.
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If you make the customer a promise... make sure you deliver it.
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Our customers want to give us more business and the key for us is to manage growing volumes properly.
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Consumers fall in love with a brand and it's important for a brand to develop and stretch itself to provide for their consumers. I don't suspect that a customer will walk into a store to buy a pair of jeans and end up buying a sofa, but it's about providing loyal consumers with a choice to create a lifestyle.
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We've already notified our customers what their new rates will be, so I don't anticipate we'll change the rate schedule now.
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There is no other art medium like tattooing in the world. When the customer comes in with a basic idea, it is up to me to design and translate that idea onto skin. I really appreciate when customers have enough trust in what I can do.
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Customers don't care how much time something takes to build. They care only if it serves their needs.
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Our economic model allows us to invest a disproportionate amount in our food costs. We have a very efficient system: customers go through a single line, the people who serve you are the ones who make the food, and our menu board is not cluttered.
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You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
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Let's be honest: the implementation of the United and Continental merger has been rocky for customers and employees.
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There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.
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...Charlie still smiled at the urn above the cash register with a gold plaque that said: ASHES OF PROBLEM CUSTOMERS.
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Even in the face of massive competition, don't think about the competition. Literally don't think about them. Every time you're in a meeting and you're tempted to talk about a competitor, replace that thought with one about user feedback or surveys. Just think about the customer.
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In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.
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My entrepreneurial spirit happened all day long because I got to think of things that kids would interact with. I was in front of my customers for 6-8 hours a day. I got to see what they like, what they don't like, what they connected with, and most importantly, did they learn something from this?
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Business people face increasing pressure from local and global competitors. They face customers who have more and more information about alternatives and more and more access to suppliers from all over the world. Given these pressures, business people are looking for approaches that make sense and will continue to make sense. I think many are fed up with management fads that may or may not provide any benefit and don't continue to work over time.
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I really think if you have a tattoo you have to wonder about what kind of future you have ahead of you. As an employer, I wouldn't employ someone with tattoos as I would wonder what customers would think about them. For me, tattoos are just a way for people to find attention who haven't found another way in their life to achieve it by conventional means.
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Customers long to interact with - even relate to - employees who act like there is still a light on inside.
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I have to admit that business-type thoughts do sneak into my head: I hope our customers pay us, I hope this stuff is decent, I hope we get it done on time. The little additions and subtractions that one has to do. Take sales, take costs and try to get that big positive number at the bottom.
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If I do something I think is new, it will be misunderstood, but if people like it, I will be disappointed because I haven't pushed them enough. The more people hate it, maybe the newer it is. Because the fundamental human problem is that people are afraid of change. The place I am always looking for-because in order to keep the business I need to make a little compromise between my values and customers' values-is the place where I make something that could almost-but not quite-be understood by everyone.
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I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.
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Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.
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The fact that DPM works well with other Microsoft products that customers commonly use is a big differentiator.
