Customers Quotes
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Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training film on how to treat colleagues, coworkers, and customers.
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There is no other art medium like tattooing in the world. When the customer comes in with a basic idea, it is up to me to design and translate that idea onto skin. I really appreciate when customers have enough trust in what I can do.
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Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.
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You can lull the paying customers as long as they get slapped.
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The SEAA affords customers the ability to get transferred instantly when calling in. They know as soon as the system picks up they can say a name or department and get connected.
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Customers want new functionality, but they don't want the traditional complexity that has marred products in the past.
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Rescuing people from the results of their own foolishness is really what customers service is all about. Customers rarely obey the rules. They expect you to rescue them whenever they do something stupid. Will you be a “rescuer,” known far and wide for customer service, or will you steadfastly insist that your customers follow the proper procedures?
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I think it will all get there at the right time, but without a doubt it is moving towards that. The customers want it right away.
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Big box just wasn't our strength. We are a men's and boy's specialty store focused on providing high quality clothing with custom tailoring. Our customer is king. When we had seven stores, communication between the stores and with our customers became more disconnected. We started to lose that great family 'camaraderie' that is essentially the key to our success.
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Focus on how the end-user customers perceive the impact of your innovation - rather than on how you, the innovators, perceive it.
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Video marketing is the most effective way for you to get someone's attention and engage them for a substantial period of time. Keeping someone engaged is the best and quickest way to gain their trust. Gaining trust is the only way to convert your audience into happy, long-term clients/customers/subscribers.
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Our customers are not just customizing fields and tabs--they are building their own applications across a wide range of functional areas.
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Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.
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Think about it. Right now, a whole generation of young (customers) in the United States has been brought up to take computers for granted. Pointing a mouse is no more mysterious to them than hitting the "on" button on the television is to their parents.
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What happens when you combine blogs, Google and millions of dissatisfied customers? An e-mob.
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If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
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Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.
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A key characteristic of the engineering culture is that the individual engineer’s commitment is to technical challenge rather than to a given company. There is no intrinsic loyalty to an employer as such. An employer is good only for providing the sandbox in which to play. If there is no challenge or if resources fail to be provided, the engineer will seek employment elsewhere. In the engineering culture, people, organization, and bureaucracy are constraints to be overcome. In the ideal organization everything is automated so that people cannot screw it up. There is a joke that says it all. A plant is being managed by one man and one dog. It is the job of the man to feed the dog, and it is the job of the dog to keep the man from touching the equipment. Or, as two Boeing engineers were overheard to say during a landing at Seattle, “What a waste it is to have those people in the cockpit when the plane could land itself perfectly well.” Just as there is no loyalty to an employer, there is no loyalty to the customer. As we will see later, if trade-offs had to be made between building the next generation of “fun” computers and meeting the needs of “dumb” customers who wanted turnkey products, the engineers at DEC always opted for technological advancement and paid attention only to those customers who provided a technical challenge.
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Customers don't measure you on how hard you tried, they measure you on what you deliver.
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More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.
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If you make the customer a promise... make sure you deliver it.
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I think right now it's a battle for the mindshare of developers and for the mindshare of customers, and right now iPhone and Android are winning that battle.
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Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
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We are very pleased with our accelerated time to market as evidenced by delivering the market's first workforce optimization solution, and the ability to meet our customers' requirements and changing needs even more effectively. Key to this was our relationship with FCG India, many of whose employees will soon join Witness Systems' global R&D organization. The initial impact they've had on the business has been significant, and we look forward to many more achievements and successes driven out of this arm of our R&D operation.
