Customers Quotes
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The goal of a startup is to figure out the right thing to build-the thing customers want and will pay for-as quickly as possible. In other words, the Lean Startup is a new way of looking at the development of innovative new products that emphasizes fast iteration and customer insight, a huge vision, and great ambition, all at the same time.
Eric Ries
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We have seen customers reduce 48 hour backup windows down to 10 minutes with DPM, ... With DPM, customers never have to do a full backup from the production server again; they only have to do incremental backups, which are much more efficient.
Bob Muglia
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Because startups often accidentally build something nobody wants, it doesn’t matter much if they do it on time and on budget. The goal of a startup is to figure out the right thing to build - the thing customers want and will pay for - as quickly as possible.
Eric Ries
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When the alarm bell rings, you'd better wake up and realize that the customer expects more from you today than he did the day before. You'd better find ways to be better.
Gary L. Tooker
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Every entrepreneur needs ideas, vision, and creativity - no matter what the product or service. Not only that, but the product should truly delight customers and become an essential part of their lives.
Min Kao
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The reason it seems that price is all your customers care about is that you haven't given them anything else to care about.
Seth Godin
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The Web is not a prize to be won, and Mr. Ballmer's attitude is deplorable in the light of what the Web means to the world, to users, to designers and developers, and - to put it into Microsoft parlance - customers.
Molly Holzschlag
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This will help Alltel customers, too, ... because Alltel and Verizon use the same towers.
Brad Moore
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A key characteristic of the engineering culture is that the individual engineer’s commitment is to technical challenge rather than to a given company. There is no intrinsic loyalty to an employer as such. An employer is good only for providing the sandbox in which to play. If there is no challenge or if resources fail to be provided, the engineer will seek employment elsewhere. In the engineering culture, people, organization, and bureaucracy are constraints to be overcome. In the ideal organization everything is automated so that people cannot screw it up. There is a joke that says it all. A plant is being managed by one man and one dog. It is the job of the man to feed the dog, and it is the job of the dog to keep the man from touching the equipment. Or, as two Boeing engineers were overheard to say during a landing at Seattle, “What a waste it is to have those people in the cockpit when the plane could land itself perfectly well.” Just as there is no loyalty to an employer, there is no loyalty to the customer. As we will see later, if trade-offs had to be made between building the next generation of “fun” computers and meeting the needs of “dumb” customers who wanted turnkey products, the engineers at DEC always opted for technological advancement and paid attention only to those customers who provided a technical challenge.
Edgar Schein
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“The only asset that can be kept safe from every threat and made to appreciate in value year after year is the relationship you have with your customers.”
Dan S. Kennedy
