Customers Quotes
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We are very pleased with our accelerated time to market as evidenced by delivering the market's first workforce optimization solution, and the ability to meet our customers' requirements and changing needs even more effectively. Key to this was our relationship with FCG India, many of whose employees will soon join Witness Systems' global R&D organization. The initial impact they've had on the business has been significant, and we look forward to many more achievements and successes driven out of this arm of our R&D operation.
Ed Murray
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We've already notified our customers what their new rates will be, so I don't anticipate we'll change the rate schedule now.
Bob Lewis
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The reason it seems that price is all your customers care about is that you haven't given them anything else to care about.
Seth Godin
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A key characteristic of the engineering culture is that the individual engineer’s commitment is to technical challenge rather than to a given company. There is no intrinsic loyalty to an employer as such. An employer is good only for providing the sandbox in which to play. If there is no challenge or if resources fail to be provided, the engineer will seek employment elsewhere. In the engineering culture, people, organization, and bureaucracy are constraints to be overcome. In the ideal organization everything is automated so that people cannot screw it up. There is a joke that says it all. A plant is being managed by one man and one dog. It is the job of the man to feed the dog, and it is the job of the dog to keep the man from touching the equipment. Or, as two Boeing engineers were overheard to say during a landing at Seattle, “What a waste it is to have those people in the cockpit when the plane could land itself perfectly well.” Just as there is no loyalty to an employer, there is no loyalty to the customer. As we will see later, if trade-offs had to be made between building the next generation of “fun” computers and meeting the needs of “dumb” customers who wanted turnkey products, the engineers at DEC always opted for technological advancement and paid attention only to those customers who provided a technical challenge.
Edgar Schein
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IBM customers of any size can now rest assured that Double-Take, the most innovative, flexible and reliable data protection solution on the market, is proven to integrate easily into their IBM infrastructure.
Dan Jones
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People want what’s best for them, and they can switch on a dime, because there’s always a new disruptor disrupting the last disruptor. So companies should just strive to keep changing and adapting to their customers’ needs.
Ben Chestnut
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We have seen customers reduce 48 hour backup windows down to 10 minutes with DPM, ... With DPM, customers never have to do a full backup from the production server again; they only have to do incremental backups, which are much more efficient.
Bob Muglia
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I have a few customers who have two or three hundred bags. When you see a lady carrying a little dog bag or a little cat bag or an egg, it makes you happy.
Judith Leiber
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Because startups often accidentally build something nobody wants, it doesn’t matter much if they do it on time and on budget. The goal of a startup is to figure out the right thing to build - the thing customers want and will pay for - as quickly as possible.
Eric Ries
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I think it's wonderful and important for there to be so much choice for customers. Wouldn't it be such a bore if we all created, liked and wore the same thing?
Anya Hindmarch
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The goal of a startup is to figure out the right thing to build-the thing customers want and will pay for-as quickly as possible. In other words, the Lean Startup is a new way of looking at the development of innovative new products that emphasizes fast iteration and customer insight, a huge vision, and great ambition, all at the same time.
Eric Ries
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My entrepreneurial spirit happened all day long because I got to think of things that kids would interact with. I was in front of my customers for 6-8 hours a day. I got to see what they like, what they don't like, what they connected with, and most importantly, did they learn something from this?
Steve Spangler
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A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
Steve Jobs
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Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.
Seth Godin
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I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!
Andreas Nikolaus "Niki" Lauda
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In the theater, I've found that, in general, reaction and laughter come easier at an evening performance, when the audience is more inclined to forget its troubles. Matinee customers must enter the theatre in a more matter-of-fact frame of mind, hanging on tightly before they let themselves go.
Beatrice Lillie
