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In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.
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...the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.
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It's easy to pretend expertise when there's no data to contradict you.
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Most people don't see that they have options beyond what society tells them to do. That's the biggest problem. They honestly believe that compliance is the shortcut to success.
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Increasingly, there are only two kinds of companies: brave and dead.
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If it scares you, it might be a good thing to try.
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Leadership is scarce because few people are willing to go through the discomfort required to lead. This scarcity makes leadership valuable...It's uncomfortable to stand up in front of strangers. It's uncomfortable to propose an idea that might fail. It's uncomfortable to challenge the status quo. It's uncomfortable to resist the urge to settle...If you're not uncomfortable in your work as a leader, it's almost certain you're not reaching your potential as a leader.
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Fear is the dream killer, the silent voice that pushes us to lose our passion in a vain attempt to seek safety.
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Fear for a linchpin is a clue that you're getting close to doing something important.
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Taking delight in the journey takes confidence. It pushes the envelope of design.
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Popular is not the same important, or often, not the same as good.
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All motivation is self-motivation. Your family, your boss, or your co-workers can try to get your engine going, but until you decide what to accomplish, nothing will happen.
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Incrementalism ceases to be a good strategy when there's a cliff on the route.
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The enemy of creativity... is fear. We're all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.
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The innovator creates a business where they are making money, even when they sleep.
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Piracy is not the problem, obscurity is.
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Marketing is the art of seeing (and then creating) what might be interesting to more than our friends
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What if getting bigger isn't the point? What if you merely got better?
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Persistent people are able to visualize the idea of light at the end of the tunnel when others can't see it
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The market ... demands a signal from you that you're serious, powerful, accepted, and safe.
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Dig your well before you're thirsty.
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People get good gigs because they stand up....You don't get picked. Reject the tyranny of picked. Pick yourself.
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Human beings, thanks to culture and genetics, are inclined to be pessimistic, fearful, skeptical and believers in conspiracy theories. We also don't like change.
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Winners quit all the time. They just quit the right stuff at the right time.