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A brand is the set of expectations, memories, stores and relationships that, taken together, account for a consumer's decision to choose one product or service over another.
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The only path to amazing runs directly through not-yet-amazing
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The universal truth is beyond question-the only people who excel are those who have decided to do so.
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More than anything else, I think prospects, customers and citizens watch what you do more than they listen to what you say.
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Saying no to loud people gives you the resources to say yes to important opportunities.
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Competence is no longer a scarce commodity.
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Gifts are not favors. If you expect something in return, it's not a gift.
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We know what you want to accomplish... The real question is, 'what are you willing to push through the dip for?' What are you willing to stand up for, bleed for, commit to and generally be unreasonable about? Because that's what's going to actually get done.
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Anyone who says failure is not an option has also ruled out innovation.
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You don't have to settle. It's a choice you get to make every day.
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As soon as we associate reading with a test, we've missed the point.
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When you walk around braced for impact, you're dramatically decreasing your chances. Your chances to avoid the outcome you fear, your chances to make a difference, and your chances to breathe and connect.
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Perhaps your challenge isn't finding a better project or a better boss. Perhaps you need to get in touch with what it means to feel passionate. People with passion look for ways to make things happen.
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We’ve been trained to prefer being right to learning something, to prefer passing the test to making a difference, and most of all, to prefer fitting in with the right people, the people with economic power. Now it’s your turn to stand up and stand out.
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I'm not a psychopath-I'm wearing a tie!
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The problem with working with a coach isn't that we don't know what to do. The real problem is that we don't want to change our mind.
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It always feels too soon to leap. But you have to. Because that's the moment between you and remarkable.
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In fact, most of the time, people with similar information, similar beliefs and similar apparent choices will choose similar actions. So if you want to know why someone does what they do, start with what they know, what they believe and where they came from. Dismissing actions we don't admire merely because we don't care enough to have empathy is rarely going to help us make the change we seek. It doesn't help us understand, and it creates a gulf that drives us apart.
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Good advice is priceless. Not what you want to hear, but what you need to hear. Not imaginary, but practical. Not based on fear, but on possibility. Not designed to make you feel better, designed to make you better. Seek it out and embrace the true friends that care enough to risk sharing it. I'm not sure what takes more guts-giving it or getting it.
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If you do a job where someone tells you exactly what to do, they will find someone cheaper than you to do it. And yet our schools are churning out kids who are stuck looking for jobs where the boss tells them exactly what to do.
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The only purpose of starting is to finish
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The ONLY thing leaders have in common is the shared decision to lead.
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The people that are doing work that matters aren't doing work thats popular. They're just doing work that changes some people.
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Your biggest failure is the thing you dreamed of contributing but didn't find the guts to do.