Seth Godin Quotes
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The only purpose of customer service is to change feelings.
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If you are afraid to write or edit or assemble or disassemble, you are merely a spectator. And you are trapped, trapped by the instructions of those you've chosen to follow. Twenty people in the field and eighty thousand in the stands. The spectators are the ones who paid to watch, but it's the player on the field who are truly alive.
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The internet has opened the door for millions of businesses to do things differently, because there are other assets now, assets that can transcend location. Your permission to talk to customers, your reputation, your unique products-you can build a business around them online.
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The opposite of coherent is interesting.
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Good marketers tell a story.
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Criticism comes to those who stand out.
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If you use your money to create exceptional products and services, you won't need to spend it on advertising.
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Caring, it turns out, is a competitive advantage, and one that takes effort, not money.
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Perhaps your challenge isn't finding a better project or a better boss. Perhaps you need to get in touch with what it means to feel passionate. People with passion look for ways to make things happen.
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We're all born creative, it takes a little while to become afraid.
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If you hear my idea and dont believe it , thats not your fault its mine.
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Not only must you be an artist, must you be generous, and must you be able to see where you can help but you must also be aware. Aware of where your skills are welcomed.
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One way to work the system is to work the system. The other way is to refuse to work it.
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That the horrible Zika virus or HIV, we can look at what it means to be patient zero, what it means to need not much contact to spread, and all of those things follow into the way ideas spread.
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Loving what you do is almost as important as doing what you love, especially if you need to make a living at it.
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In our desire to please everyone, it's very easy to end up being invisible or mediocre.
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Care. Care more than you need to, more often than expected, more completely than the other guy.
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Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.
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Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.
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A symptom of the revolution: When we state something is impossible in theory, but then change our minds when we discover that it is possible in practice.
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We don't need more stuff, we need more humanity.
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The thing about goals is that living without them is a lot more fun, in the short run. It seems to me, though, that the people who get things done, who lead, who grow and who make an impact . . . those people have goals.
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Once you free yourself from the need for perfect acceptance, it's a lot easier to launch work that matters.
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Life is like skiing. Just like skiing, the goal is not to get to the bottom of the hill. It's to have a bunch of good runs before the sun sets.