Seth Godin Quotes
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By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.
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The only purpose of starting is to finish
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Data is not useful until it becomes information.
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The internet has opened the door for millions of businesses to do things differently, because there are other assets now, assets that can transcend location. Your permission to talk to customers, your reputation, your unique products-you can build a business around them online.
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Plans are great, but missions are better.
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After you produce you can select. you can curate. you can censor. But for now, have bad ideas, lots and lots of bad ideas.
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The problem with putting it all on the line is that it might not work out. The problem with not putting it all on the line is that it will never (ever) change things for the better. Not much of a choice, I think.
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More process, less innovation. More operations, less innovation. More management, less innovation. More entrepreneurs, more innovation.
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Be with the ones you love and the ones that love you. Ignore everyone else.
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A book is a souvenir of an idea.
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By definition, remarkable things get remarked upon
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If you are deliberately trying to create a future that feels safe, you will willfully ignore the future that is likely.
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If we live in a world where information drives what we do, the information we get becomes the most important thing. The person who chooses that information has power.
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If you think your organization needs a bigger marketing budget, maybe you just need to be less average instead.
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I'll confess that I don't watch the Olympics, but you'd have to be living under a rock to be unaware of the corruption and the expense. An amorphous organization with no transparency, unclear lines of responsibility, huge amounts of politics and a great deal of unearned power.
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Nobody says, 'Yeah, I'd like to set myself up for some serious criticism!' And yet, the only way to be remarkable is to do just that.
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The only purpose of customer service is to change feelings.
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Fitting in is a short-term strategy, standing out pays off in the long run.
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My new favorite word is 'awkward.'...Th e reason we need to be in search of awkward is that awkward is the barrier between us and excellence, between where we are and the remarkable. If it were easy, everyone would have done it already, and it wouldn't be worth the effort.
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Learn. Ceaselessly. Learn to code, to write persuasively, to understand new technologies, to bring out the best in your team, to find underused resources and to spot patterns.
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Perfect can't possibly be the goal, we're left with generous, important and human instead.
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Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn't.
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Success brings with it the fear of blowing it. With more to lose, there's more pressure not to lose it.
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Remarkable visions and genuine insight are always met with resistance. And when you start to make progress, your efforts are met with even more resistance. Products, services, career paths... whatever it is, the forces for mediocrity will align to stop you, forgiving no errors and never backing down until it's over