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I define anxiety as experiencing failure in advance.
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Little changes cost you. Big changes benefit you by changing the game, but only if you go first.
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More and more people now have jobs that require them to confront the risk of appearing stupid on a regular basis.
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Success brings with it the fear of blowing it. With more to lose, there's more pressure not to lose it.
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Design is the last great competitive advantage.
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Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.
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The people who are the best in the world specialize at getting really good at the questions they don't know.
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You can't win by being more average than average.
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If you are afraid to write or edit or assemble or disassemble, you are merely a spectator. And you are trapped, trapped by the instructions of those you've chosen to follow. Twenty people in the field and eighty thousand in the stands. The spectators are the ones who paid to watch, but it's the player on the field who are truly alive.
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By the time there is a case study about your industry, you are already too late.
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Be with the ones you love and the ones that love you. Ignore everyone else.
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Art is what we're doing when we do our best work.
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Creating art is a habit, one that we practice daily or hourly until we get good at it
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Every great company, brand, career has been built in exactly the same way: bit by bit, step by step, little by little.
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Measurement is fabulous. Unless you're busy measuring what's easy to measure as opposed to what's important
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If you can raise money, you're never going to have trouble getting a job.
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The reason they want you to fit in... is that once you do, then they can ignore you.
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We're all born creative, it takes a little while to become afraid.
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Your drudgery is another person's delight. It's only a job if you treat it that way. The privilege to do our work, to be in control of the promises we make and the things we build, is something worth cherishing.
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If your organization requires success before commitment, it will never have either.
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Fire the committee. No great website in history has been conceived of by more than three people. Not one. This is a deal breaker.
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Every single important thing we do is something we didn't use to be good at, and in fact, might be something we used to fear.
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Is it worth getting one more tweet out, or putting your phone down and doing something that is worth tweeting?
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I'm not a psychopath-I'm wearing a tie!