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Trust doesn't develop from always doing the right thing. Trust comes from taking responsibility when we do the wrong thing.
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Safe is good for sidewalks and swimming pools, but life requires risk if we are to get anywhere.
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Leadership is not a license to do less. Leadership is a responsibility to do more
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Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.
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There are leaders, and there are those who lead. Leaders are those who hold a position of power or authority. But those who lead are those who inspire us. And it's those who start with why, that have the ability to inspire those around them or find others who inspire them.
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Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.
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Complaining begets more complaints. Anger begets more anger. And optimism begets more optimism.
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If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.
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There are only two ways to influence human behavior: you can manipulate it or you can inspire it.
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Words may inspire, but only ACTION creates change. Most of us live our lives by accident - we live life as it happens. Fulfillment comes when we live our lives on purpose.
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When we are in groups, when we are surrounded by people who believe what we believe, trust emerges and our very survival and progress goes up.
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Good marketing offers us a view of the world. Bad marketing offers us a product to buy.
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Value is a perception not a calculation. Value is something people feel, not something we tell them they get
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Leadership is not communicating what we need. Leadership is communicating what we can contribute.
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Words may inspire but only action creates change.
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Generosity is doing something for someone else expecting nothing in return.
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A team is not a group of people that work together. A team is a group of people that trust each other.
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Leadership is like exercise. Do it everyday, the results take time but you will see them. It's the little things.
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Those in pursuit of Why are inspired to do what is right. Those in pursuit of What are driven to do what is easy.
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Followers want to be taken care of. Leaders want to take care of others. We can all be leaders.
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Though there are lessons that can be learned about becoming a great leader, most exist inherently in the bellies of those who lead.
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Leaders volunteer to go first into danger. Their willingness to sacrifice for us is the reason we're inspired to follow.
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If you look at the average age of a company on the Dow Jones index, it's something like 35 years or younger. In other words... success is no indication of longevity.
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The mind can be convinced, but the heart must be won.