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Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care?
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The responsibility of leadership is not to come up with all the ideas but to create an environment in which great ideas can thrive.
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Of course there are people out there who are helping others find their why. Some are doing a really great job and some are doing a not so great job. I love the fact there are people out there, and consultants out there doing that.
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My concern is that we live in an economy in which stabbing someone and waiting for them to complain before we remove the knife has become the normal way of doing business. When did we lose sight of the fact that it's not nice to stab people in the first place?
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When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.
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What's important to me is that I put messages out, whether it's a TED talk, whether it's a book.
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If somebody wants to learn their why, either you help them or send them over to their course. All of this stuff helps.
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Pursue the thing inside us and others will help us. Pursue the things outside us and others will compete with us.
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To operate based on conviction and belief requires an acceptance that your actions could get you fired. This is different from pig-headed bravado, and it is different from putting the company at risk.
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Customers will never love a company until its employees love it first.
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A leader must be inspired by the people before a leader can inspire the people.
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We invest in things like the future, like our children, like education. In other words, we invest in things that we understand we will not see an immediate return of investment but everybody knows it will have a positive impact and you can easily measure it over the course of time. Your why is exactly the same thing.
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I have been inspired by Martin Luther King and how he inspired a movement. I have learned that a cause must be organic; if it is to have an impact it must belong to those who join the movement and not those who lead it.
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Great leaders see money as fuel, not a destination.
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We call them leaders because they go first, because they take the risk before anybody else does, because they will choose to sacrifice so their people will be safe and protected.
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Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.
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Selfish is easy. It's sharing that takes courage.
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There is no decision that we can make that doesn't come with some sort of balance or sacrifice.
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When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.
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The goal of life is not to have our lives mean something to ourselves. The goal of life is to have our lives mean something to others.
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Trust is built on telling the truth, not telling people what they want to hear.
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I have to have an impact. That's what drives me to practice to make sure my words are clear and my stories are compelling. Right. Because it matters.
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If we inspire people, they will give us more than we asked for. If we manipulate them, they will give us exactly what we paid for
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Authenticity is more than speaking; Authenticity is also about doing. Every decision we make says something about who we are.