-
Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.
-
Reality will always prevail so why help it? Be an idealist and see what happens.
-
Putting yourself first is not selfish. Quite the opposite. You must put your happiness and health first before you can be of help to anyone else.
-
Any parent who tells their kids that they can't attend a school play or go to a soccer match because they have to work is kidding themselves. It's OK to miss a game or two or a performance here and there, but it's not all right to miss the majority of them.
-
Optimism is the ability to focus on where we're going, not where we're coming from.
-
Before we can build the world we want to live in, we have to imagine it.
-
The concept of why is already in the vernacular. It is now a noun. "That company doesn't know their why." "They need to learn their why." "That politician needs to understand his why." We talk about it as a noun. That never existed prior to 2009. That never existed prior to 2006 when I first started articulating it. This is the most amazing thing to me. It has now become a concept. It's part of the way we think about businesses and transactions and decisions.
-
A leader's job is not just to get the best out of their people-a leader's job is to make more leaders.
-
I never wanted to be a public speaker.
-
Most people think leadership is about being in charge. Most people think leadership is about having all the answers and being the most intelligent person or the most qualified person in the room. The irony is that it is the complete opposite. Leadership is about empowering others to achieve things they did not think possible. Leadership is about pointing in the direction, articulating a vision of the world that does not yet exist. Then asking help from others to insure that vision happens.
-
When we are in groups, when we are surrounded by people who believe what we believe, trust emerges and our very survival and progress goes up.
-
Those who lead inspire us Whether they are individuals or organizations, we follow those who lead not because we have to but because we want to.
-
When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.
-
Leadership is a choice to protect the person to the left of us, and protect the person to the right of us, and sometimes that may come at a cost. It may cost us our benefits, it may cost us our comfort, it may sometimes cost us our perks, whatever it is, credit.
-
A group of followers has strength because of its numbers. A following has power because of its beliefs.
-
It is like when a player has a slump, we do not trade them, we coach them. It is the same with our employees. The best leaders come to the aid of their people, whose performance is down. Not come down harder on them.
-
Always plan for the fact that no plan ever goes according to plan.
-
Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.
-
I know if I persist it will pay back in dividends and it always does. What starts to happen is like exercise, the pain goes away. It starts to get easier and the weight starts to get lighter and people start to notice a difference in you and you start to notice a difference in yourself. You find your ability to make decisions is easier; you find you are inspired more often. You find your success increases. You find that your random moments when you're in the flow are no longer random and you can control them. Other people notice the difference.
-
The passion to change the world for the better is a more powerful force than defense to keep it the same.
-
Risk deters those who see what they could lose. Those focused on the gain see it as a necessary part of their journey, even if the possibility of loss exists.
-
When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.
-
People who go to work to be a part of the cause don't go home. They are home. Now - who wants to quit?
-
Some people are born good-looking. Some have the gift of gab. And some are lucky enough to be born smarter than the rest of us. Whether we like it or not, Mother Nature does not dole these characteristics out evenly.