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Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.
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Those who fear the new are the ones who have mastered the old.
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I was never a writer.
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If we care about the average working American, then Wal-Mart matters. A lot.
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Though there are lessons that can be learned about becoming a great leader, most exist inherently in the bellies of those who lead.
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Trust is built on telling the truth, not telling people what they want to hear.
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If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.
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My concern is that we live in an economy in which stabbing someone and waiting for them to complain before we remove the knife has become the normal way of doing business. When did we lose sight of the fact that it's not nice to stab people in the first place?
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Words may inspire but only action creates change.
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There are leaders, and there are those who lead. Leaders are those who hold a position of power or authority. But those who lead are those who inspire us. And it's those who start with why, that have the ability to inspire those around them or find others who inspire them.
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Generosity is doing something for someone else expecting nothing in return.
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A team is not a group of people that work together. A team is a group of people that trust each other.
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Nobody writes a book to get rich. It's like speaking.
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Most politicians are not authentic.
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There's nothing efficient about innovation.
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The mind can be convinced, but the heart must be won.
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To operate based on conviction and belief requires an acceptance that your actions could get you fired. This is different from pig-headed bravado, and it is different from putting the company at risk.
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In the military, they give medals for people who are willing to sacrifice themselves so that others may survive. In business, we give bonuses to people who sacrifice others.
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You have to have a patience for exercise. You have to have a patience for college. You have to have a patience for relationships. Once the momentum gets going it takes on a life all of its own.
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I'm very prescriptive about who I work with.
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A leader's job is not just to get the best out of their people-a leader's job is to make more leaders.
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Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left.
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To spend more money, you have to have more money, but time is fixed and we all have the same amount to spare. How we choose to spend it can make a significant difference on the impact we have in our careers or in the world.
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Leadership is not a license to do less. Leadership is a responsibility to do more