Colleen Barrett Quotes
We’re in the Customer Service business—we just happen to provide airline transportation.
Quotes to Explore
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Businesses can't afford to react to what their customers want; they need to anticipate their needs.
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Professional men, they have no cares; whatever happens, they get theirs.
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The advantage of the consumer businesses is they tend to be much broader-based, much larger number of customers, that tend to over time be a lot more predictable. The advantage of the enterprise companies is they are not as subject to consumer trend, fad, behavior.
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A lot of funny stuff happens in Canada.
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Who knows what happens tomorrow? We'll find it tomorrow.
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Something funny always happens in every show in the UK and I genuinely love touring the UK because it's where I'm from. I just get a warm feeling when I'm home.
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No matter what happens, if I get pushed down, I’m going to come right back up.
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Bend like the willow, winds gonna blow you hard and cold tonight. Life as it happens, nobody warns you, willow hold on tight.
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Once people see this 'Unplugged,' I just want them to feel the spontaneity, to feel passionate... I want you to see another side of me, that's free, and feel where my head is, where whatever happens, happens. I want you to feel inspired.
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So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
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If your way of life is writing, then everything that happens becomes a sentence.
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Miracles happen everyday, change your perception of what a miracle is and you'll see them all around you.
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In life, Jane reflected, the most interesting things tend to happen when you're on your way to do something else.
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I'm getting older, and it happens. You don't care as much. I don't care about too much anymore. I've got to think about that a little bit.
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But, I'm kind of a control freak. I get really freaked out if I don't know what's going on and what's going to happen.
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At this point, everything is on the table, ... All possible offset options remain open, including reconsidering highway projects sought by members in the transportation bill.
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It's not what's going to happen, but who's coming.
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Our banking system grew byaccident; and wherever something happens byaccident, it becomes a religion.
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The media landscape around the world, and the marketing landscape in particular, are radically changing at an incredible pace. Bob and his gang at R/GA have helped bring a vision of what the future is and what the possibilities are in reaching our patients and our customers.
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Only recently have people begun to recognise that working with suppliers is just as important as listening to customers.
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It's amazing how much of that music I still listen to actually. I was such a fan of music, even after I got started professionally I remained a fan. But what happens when you're so involved is you start spending all your time based on the music that you're involved with, you just don't have as much time.
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There are always those who say legislation can't solve the problem. There is a half-truth involved here. It is true that legislation cannot solve the whole problem. It can solve some of the problem. It may be true that morality can't be legislated, but behavior can be regulated.
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We’re in the Customer Service business—we just happen to provide airline transportation.
