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While you may have made money doing something a certain way yesterday, there's no reason to believe you'll succeed at it tomorrow.
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Play a new game, not the older game but faster.
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A customer is never out of warranty, even if his product is.
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If you're not the best in the world at what you do, then you have to get better.
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The tiny cost of failure...is dwarfed by the huge cost of not trying.
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At least at first, the new thing is rarely as good as the old thing was. If you need the alternative to be better than the status quo from the very start, you'll never begin.
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Instead of working so hard to prove the skeptics wrong, it makes a lot more sense to delight the true believers.
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I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks.
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Shame must be accepted to be effective.
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You cannot buy your way to share of voice today; you cannot buy attention anymore.
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Keep starting until you finish.
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The way I understand gifts is that the giver must make a sacrifice, create an uneven exchange, bring himself closer to the recipient, create change and do it all with the right spirit.
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It's more important that you be passionate about what you do all day than it is to be passionate about the product that is being sold.
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If you could do tomorrow over again, would you?
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Leading is a skill, not a gift. You're not born with it, you learn how.
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The time to look for a new job is when you don't need one. The time to switch jobs is before it feels comfortable.
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If you need to conceal your true nature to get in the door, understand that you'll probably have to conceal your true nature to keep that job.
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I learned that a long walk and calm conversation are an incredible combination if you want to build a bridge.
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Being an artist isn't a genetic disposition or a specific talent. It's an attitude we can all adopt. It's a hunger to seize new ground, make connections, and work without a map. If you do those things, you're an artist.
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What you do for a living is not be creative, what you do for a living is ship.
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Leaders lead when they take positions, when they connect with their tribes, and when they help the tribe connect to itself.
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Most of the time, creative entrepreneurs lose interest long before their marketing message loses its power.
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A brand that stands for what all brands stand for stands for nothing much.
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School is at its best when it gives students the expectation that they will not only dream big, but dream dreams that they can work on every day until they accomplish them-not because they were chosen by a black-box process, but because they worked hard enough to reach them.