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Traditional sales and marketing involves increasing market shares, which means selling as much of your product as you can to as many customers as possible. One-to-one marketing involves driving for a share of customer, which means ensuring that each individual customer who buys your product buys more product, buys only your brand, and is happy using your product instead of another to solve his problem. The true, current value of any one customer is a function of the customer's future purchases, across all the product lines, brands, and services offered by you.
Seth Godin
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Everyone will think it's stupid!" "Everyone says it's impossible." Guess what? Everyone works in the balloon factory and everyone is wrong.
Seth Godin
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It's much easier to spend a lot of time making your microphone louder than it is working on making your message more compelling.
Seth Godin
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Great innovations, powerful interactions and real art are often produced by someone in a state of wonder. Looking around with stars in your eyes and amazement at the tools that are available to you can inspire generosity and creativity and connection
Seth Godin
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The public square is more public than ever, but minds are rarely changed in 140 character bursts and by selfies.
Seth Godin
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In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.
Seth Godin
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You don't launch a popular blog, you build one.
Seth Godin
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The challenge is simple: Quitting when you hit the Dip is a bad idea. If the journey you started was worth doing, then quitting when you hit the Dip just wastes the time you’ve already invested. Quit in the Dip often enough and you’ll find yourself becoming a serial quitter, starting many things but accomplishing little. Simple: If you can’t make it through the Dip, don’t start. If you can embrace that simple rule, you’ll be a lot choosier about which journeys you start.
Seth Godin
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Most people have been brainwashed into believing that their job is to copyedit the world, not to design it.
Seth Godin
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Market-driven design builds the success of the product's marketing into the product itself.
Seth Godin
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The world doesn't owe you a living, but just when you needed it, a door was opened for you to make a difference.
Seth Godin
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I'm not proposing that you let the crowd dictate, or that you work hard to fit in. Far from it. I'm proposing that you know the impact your choices are having and act accordingly.
Seth Godin
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One bad review doesn't ruin my day because I realize what a badge of honor it is to get a bit of criticism at all.
Seth Godin
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If you speak up online and your ideas have currency, people are going to show up and want to connect with you. What we need more of are people with the guts and emotional labour to do this. The greatest shortage in today's society is an instinct to produce.
Seth Godin
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The biggest takeaway for anyone seeking to write is this: don't go looking for the way other authors do their work. You won't find many who are consistent enough to copy, and there are enough variations in approach that it's obvious that it's not like hitting home runs or swinging a golf club. There isn't a standard approach, there's only what works for you (and what doesn't).
Seth Godin
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If you can't sell to 1 in 1000, why market to a million?
Seth Godin
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Initiative is the privilege of picking yourself.
Seth Godin
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Strategic quitting is the secret of successful organizations
Seth Godin
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People don't believe what you tell them. They rarely believe what you show them. They often believe what their friends tell them. They always believe what they tell themselves.
Seth Godin
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Our best work can't possibly appeal to the average masses, only our average work can. Finding the humility to happily walk away from those that don't get it unlocks our ability to do great work.
Seth Godin
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If you work in an urgent-only culture, the only solution is to make the right things urgent.
Seth Godin
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Don't save the canary. Fix the coal mine.
Seth Godin
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Before you tell yourself you have no right to invent this or improve that, remind yourself that the person before you had no right either, but did it anyway.
Seth Godin
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By being remarkable, being genuine, you can be worth connecting with. And you don't have to have it figured out perfectly the first time - you can adjust.
Seth Godin
