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The way to work with a bully is to take the ball and go home. First time, every time. When there's no ball, there's no game. Bullies hate that. So they'll either behave so they can play with you or they'll go bully someone else.
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You can be right or you can have empathy. You can't do both.
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Go ahead and make something for the elites. Not the elites of class or wealth, but the elites of curiosity, passion and taste. Every great thing ever created was created by and for this group.
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The combination of fear and ignorance (two sides of the same coin) can be paralyzing.
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It's not reckless, because when we leap, when we dive in, when we begin, only begin, we bring our true nature to the project, we make it personal and urgent. And it's not abandon, not in the sense that we've abandoned our senses or our responsibility. In fact, abandoning the fear of fear that is holding us back is the single best way not to abandon the work, the pure execution of the work. Later, there's time to backpedal and water down. But right now, reckless please.
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Blaming the system is soothing because it lets you off the hook. But when the system is broken, we wonder why you were relying in the system in the first place.
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Great marketers don't make stuff. They make meaning.
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The key to success is to find a way to stand out--to be the purple cow in a field of monochrome Holsteins.
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Competent people are the most resistant to change
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Anything worth achieving in life has a dip
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Here's the fascinating part, call it the golden shoulder: We have no idea in advance who the great contributors are going to be. We know that there's a huge cohort of people struggling outside the boundaries of the curated, selected few, but we don't know who they are.
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People who make a difference never wait for just the right time. They know that it will never arrive.
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Cheap is the last refuge of a product developer or marketer who is out of great ideas.
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If you speak up online and your ideas have currency, people are going to show up and want to connect with you. What we need more of are people with the guts and emotional labour to do this. The greatest shortage in today's society is an instinct to produce.
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How do I dance with the fear? Fear is not the enemy. Paralysis is the enemy.
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The librarian isn't a clerk who happens to work in a library. A librarian is a data hound, a guide, a sherpa and a teacher. The librarian is the interface between reams of data and the untrained but motivated user.
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Don't waste time looking for a better pencil: learn to write better.
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Real change comes from finding and embracing and connecting and amplifying those that are inclined to like you and believe in you. Ideas spread from person to person, not so much from you to them. So find your biggest fans and give them a story to tell.
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The secret of getting on the shortlist is doing your best work fearlessly for a long time before you get on the list.
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If you can influence the outcome, do the work. If you can't influence the outcome, ignore the possibility. It's merely a distraction.
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In a battle between two ideas, the best one doesn't necessarily win. No, the idea that wins is the one with the most fearless heretic behind it.
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In a digital world, the gift I give you almost always benefits me more than it costs.
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The ladder of success isn't a ladder. It's a series of steps with leaps interspersed along the way.
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Seek out habits that help you overcome fear or inertia. Destroy those that do the opposite.