Customer Quotes
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We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.
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The customer is never wrong.
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Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks still require you to authenticate that you're a paying cable customer every time you want to use a new such TV app.
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At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience.
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No one knows the cost of a defective product – don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer.
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'Quality' means what will sell and do a customer some good - at least try to.
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We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.
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The chef can be very innovative, but the decision is made by the customer.
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So I think instead of focusing on the competition, focus on the customer.
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It's so important your customer can rely on you for your classics.
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Innovation comes from the producer - not from the customer.
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I believe my customer knows her style and knows how to mix and match your style.
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It turns out that CVS is one of about 40 merchants in a consortium that formed in 2011 to develop their own mobile-phone-based payment system. The consortium, called the Merchant Customer Exchange, or MCX, is in large part all about eliminating, or at least reducing, the fees banks charge retailers for swiping credit cards.
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The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
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We're giving our customer access to things she wouldn't have otherwise purchased, either because it wasn't smart to buy it, or she couldn't afford it.
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If I were a customer, and I was given a dish with peppers, I would hate it. I also don't like blood sausage.
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Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
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In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.
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Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being sent out overnight, simultaneously, to every market in the world.
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The customer is always right: 'It's my money. You have to listen to me'.
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Broadband gives small businesses the opportunity to broaden their customer base and reduce their overheads through e-commerce platforms.
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Traditional local advertising is not what retailers want. They want not just for you to see an ad - they want you to come into the store, to be a repeat customer and to spread the word.
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The best ads are about the customer and how the product will change his life.
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IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
