Customers Quotes
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We grow by letting the customer tell us. So when the customer tells us that they're frustrated, that they just got their catalogue and we're already out of a product they wanted, then it tells me that we're not making enough. We let the customer tell us instead of creating an artificial demand for our products. Any time you're making products that people don't need, you're at the mercy of the economy, you're at the mercy of whatever is going on. So we tried to avoid that situation.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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We should be about more than just selling chicken: we should be a part of our customers' lives and the communities in which we serve.
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The advantage of the consumer businesses is they tend to be much broader-based, much larger number of customers, that tend to over time be a lot more predictable. The advantage of the enterprise companies is they are not as subject to consumer trend, fad, behavior.
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A company is not accountable just to its owners, but to its workers and its customers.
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Obsess about customers, not competitors.
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A group of protesters who are very unhappy at the rapid expansion of Starbucks have been repeatedly smashing the windows of a Starbucks store in Maine. Customers say it's been really inconvenient because, several times now, they've had to use the Starbucks across the street.
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We understand that the future is a digital world and a digital lifestyle. Our customers are on the go, and to that end we offer integration of both wireless and wireline technologies.
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H&R Block is a company that has been advertising itself quite consistently as being in your corner. I think it is fair to say that they have not been in your corner but have been putting customers in the corner instead.
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This merger is immensely attractive to us, because there was no overlap in customers or core competencies. We are now able to invest in more cities by increasing staff, sales and services.
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It is better that one's customers come to one's shop than to have to look for them abroad.
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We felt it was best to decrease the prices when it helped our customers the most. April is the month when those changes typically occur, but we didn't want people to have to wait that long.
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The Russian customers don't feel very comfortable with online transactions.
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You have to decide who you are going to serve - stockholders or your customers.
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My customers are successful workingwomen.
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EBay is a great company. There are a lot of good assets and good customers, and the U.S. people love it.
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I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.
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In terms of new press orders the differences currently are not so great as you might imagine. On the whole, Asian customers in the last couple of years have been looking for speed and capacity increases with less emphasis on automation, but this too is now changing as rising prices also affect Asia and the benefits of waste reduction become clear.
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The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.
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The need to communicate effectively with your customers will come up again and again.
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In order to seize the opportunity presented by the acceleration of 5G, we plan to invest approximately €100 million in 2018 to meet near-term customer requirements for early 5G trials.
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You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
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To customers, it's the shirt that matters, not where it's made.
